LateShipment.comLateShipment Inc.
|
||||||
Related Products
|
||||||
About
At LateShipment.com, we are driven by an overarching mission to bring more transparency to the world of shipping. We recognize that businesses, despite paying for shipping, have very little control over their shipping carriers and strive to fix that power imbalance. Our groundbreaking delivery management solutions help retailers seamlessly create post-purchase experiences, while our automated parcel audit solutions help bring better performance accountability to the last mile and recover millions of dollars in shipping refunds for businesses around the world. Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds. Drive up to 40% more repeat sales with stellar, branded delivery experiences.
|
About
Control the customer experience all the way to their doorstep. Route empowers brands to be intentional about their post-purchase experience with visual order tracking, package protection, effortless claim-filing, and the world’s first universal order history. As a share of total commerce moves online, optimizing each phase of the customer journey will become an essential competitive advantage, yet the post-purchase experience has yet to be thoughtfully designed. Route empowers brands to be intentional with their post-purchase experience by taking control from checkout to delivery, creating brand advocates in the process. Customers instantly add Route+ to their online orders at point of checkout, activating an exclusive feature that enables package protection and one-click refunds and reorders. Route+ reduces customer effort through a seamless claims filing process.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Carriers and companies looking for a solution to improve their shipment operations
|
Audience
Online retailers that ship products and want to improve the post-purchase experience for customers
|
|||||
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
PricingPlease schedule a free call with us to learn more about pricing.
Free Version
Supported
Free Trial
Supported
|
PricingCost to Customer:1% of total cart
Cost to Merchant: Free
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationLateShipment Inc.
Founded: 2012
United States
www.lateshipment.com
|
Company InformationRoute
Founded: 2018
United States
route.com/merchants/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Parcel Audit Features
Auditing & Claim Filing Services
Supported
Automated Audit
Supported
Automated Claim Filing
Supported
Carrier Invoice Auditing
Supported
Cost Recovery Reporting
Supported
Data Import
Not Supported
Exceptions Management
Supported
Package Analytics
Supported
Predictive Analytics
Supported
Shipping Monitoring
Supported
Shipping Optimization
Supported
Third Party Management
Supported
Shipment Tracking Features
Alerts/Notifications
Supported
Delivery Estimate
Supported
For eCommerce
Supported
For Freight
Not Supported
Status Tracking
Supported
Website Integration
Supported
|
Customer Experience Features
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Dashboard
Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Not Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
|
|||||
Integrations
AmmoReady
Not Supported
Appbrew
Not Supported
Flip
Not Supported
Klaviyo
Supported
Magento
Not Supported
Prive
Not Supported
Rokt Catalog
Not Supported
ShipCalm
Not Supported
Shopify
Not Supported
WooCommerce
Not Supported
|
Integrations
AmmoReady
Supported
Appbrew
Supported
Flip
Supported
Klaviyo
Not Supported
Magento
Supported
Prive
Supported
Rokt Catalog
Supported
ShipCalm
Supported
Shopify
Supported
WooCommerce
Supported
|
|||||
|
|
|