LINE

LINE

Naver
+
+

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About

Free Messaging Whenever, Wherever. Send free one-on-one and group texts to your friends anytime, anywhere! LINE is available for a variety of smartphone devices (iPhone, Android, Windows Phone, BlackBerry, and Nokia) and even your PC. Free Voice & Video Calls. Call friends and family as often as you want, for as long as you want. Free international voice and video calls make it easy to stay connected. Currently available for iPhone, iPad, Android, Windows Phone, PC (Windows and Mac), and LINE Lite on Android. Share exactly how you’re feeling by choosing from over 10,000 stickers and emoticons! Visit the Sticker Shop to discover original stickers of your favorite characters and celebrities. LINE NEWS is the most popular news content curation service in Asia and aims to deliver valuable content that enrich your everyday life. Receive medical consultations at home when you don't have time to visit a hospital or want to avoid the crowd.

About

Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone who wants to have chat, voice, or video conversations via the LINE app

Audience

SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 3.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Enjoyable when it works. Such a shame that everything is handled by bots they need a costumer service.
  • It offers very easy to connect with friends and family using it's an intuitive video and messaging services. The video was clean and crisp. The group is great to interact with my colleagues.
  • Chat groups can support up to 200 friends, so easy to add all of your friends. It has free voice and video calling. Works on all platform as mobile phone and personal computer. It has funny face play feature which makes fun to share.

Cons

  • -block accounts for no reason, no warning or any sort of information. -losing account regularly. -no customer service.
  • No cons I ever had using this. Worked great for me.
  • There is no "chat delete for everyone" so you can't delete if you sent some messages by mistake.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Naver
Founded: 1999
South Korea
line.me

Company Information

Saysimple
Founded: 2014
Netherlands
saysimple.com

Alternatives

JioChat

JioChat

Reliance Jio Platforms

Alternatives

KakaoTalk

KakaoTalk

Kakao
WhatsApp

WhatsApp

Meta
Viber

Viber

Viber Media
WeChat

WeChat

Tencent
WhatsApp

WhatsApp

Meta

Categories

Business VoIP Supported
Live Chat Supported
Messaging Supported
Team Chat Supported
Telephony Supported

Categories

Live Chat Supported
Messaging Supported
Team Chat Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Not Supported
Groups / Channels Supported
Payments Supported
Search / Filter Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Supported
Video Content Not Supported

Integrations

Salesforce Supported
Allganize Supported
Amity Voice Supported
Aurascape Supported
Clare.AI Supported
EchoApp Supported
Engagely.ai Supported
Ephanti Supported
Giftpack Supported
Google Business Messages Not Supported
Hotefy Supported
HubSpot CRM Supported
LINE WORKS Supported
NAVER WORKS Supported
Qiscus Supported
Sunshine Conversations Supported
Symphony Supported
Tenor Supported
WeChat Not Supported
widening.io Supported

Integrations

Salesforce Supported
Allganize Not Supported
Amity Voice Not Supported
Aurascape Not Supported
Clare.AI Not Supported
EchoApp Not Supported
Engagely.ai Not Supported
Ephanti Not Supported
Giftpack Not Supported
Google Business Messages Supported
Hotefy Not Supported
HubSpot CRM Not Supported
LINE WORKS Not Supported
NAVER WORKS Not Supported
Qiscus Not Supported
Sunshine Conversations Not Supported
Symphony Not Supported
Tenor Not Supported
WeChat Supported
widening.io Not Supported
Claim LINE and update features and information
Claim LINE and update features and information
Claim Saysimple and update features and information
Claim Saysimple and update features and information