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About

Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.

About

Rippit is a conversation data platform that turns customer interactions from helpdesks, sales calls, meetings and other connected sources into structured, searchable data. Customer experience, support, product, sales and operations teams can use natural-language analyses and reusable AI agents to identify contact drivers, product feedback, churn signals, quality issues, compliance concerns and chatbot or AI-agent problems. The platform enriches conversation records with fields such as intent, sentiment, resolution and root cause, then helps teams examine trends and trace findings to source conversations. Teams can schedule Agent Apps to repeat analyses and deliver insights, and connect external assistants through Rippit’s hosted Model Context Protocol server. It helps organizations analyze customer conversations and turn findings into team workflows.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Kore.ai is designed for enterprise organizations, business leaders, IT teams, customer service departments, and regulated industries seeking scalable AI agent platforms for automation, customer engagement, and employee productivity

Audience

Customer experience, support, customer success, product, sales, and operations teams analyzing customer and AI-agent conversations.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$185/month
Free includes 100 Agent Runs/month, unlimited Q&A, and $100 in AI credits. Starter is $185/month for 300 Agent Runs; Growth is $495/month for 1,000 Agent Runs. Enterprise pricing is custom for 1,000+ runs/month and includes additional features. AI credits are billed at cost without markup.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to configure, no-code solution, out of bot integration with major content sources like SharePoint, Service now, Confluence, Oracle Knowledge, Google Drive, Azure Blob, One drive etc.. Has debug window which allows to analyze which chunks been sent to LLM and how many were used by LLM, and tokens been consumed, prompt template support, different LLM model integration support, business rules abased filtering, support advanced RAG, chunk overlapping and other adv. features

Cons

  • Not much as I know, better to support Video and Image searches which is in the future road map.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kore.ai
Founded: 2013
United States
kore.ai

Company Information

Rippit
United States
www.rippit.com

Alternatives

Alternatives

Yellow.ai

Yellow.ai

Bitonic Technology Labs
Enthu.ai

Enthu.ai

Enthu.AI

Categories

Categories

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Integrations

Confluence Supported
HubSpot CRM Supported
Intercom Supported
Jira Supported
Salesforce Supported
Zendesk Supported
Drift Supported
Glean Not Supported
Gong Not Supported
Guru Not Supported
Hex Not Supported
HubSpot Customer Platform Supported
HubSpot Service Hub Supported
Linear Not Supported
Microsoft 365 Copilot Supported
Microsoft Graph Supported
Operata Supported
Replit Not Supported
Twilio Supported
Unblu Supported

Integrations

Confluence Supported
HubSpot CRM Supported
Intercom Supported
Jira Supported
Salesforce Supported
Zendesk Supported
Drift Not Supported
Glean Supported
Gong Supported
Guru Supported
Hex Supported
HubSpot Customer Platform Not Supported
HubSpot Service Hub Not Supported
Linear Supported
Microsoft 365 Copilot Not Supported
Microsoft Graph Not Supported
Operata Not Supported
Replit Supported
Twilio Not Supported
Unblu Not Supported
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Claim Kore.ai and update features and information
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