KontactKDE
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About
Handle all your emails, calendars and contacts within a single window. Handle your email, calendar, contacts and other personal data with Kontact. Kontact groups everything together in one place and helps you manage your communications, organize your day and work with your colleagues. Become more productive with Kontact. Kontact unifies all our PIM applications into a single window to give you the best possible experience and boost your productivity. With Kontact you can use all the tools of our powerful suite in one place. Unlike proprietary web applications we value your privacy and support open standards, which is why Kontact gives you full control over your data. You can of course also access your data offline if you want to. KMail is a state-of-the-art email client that integrates well with widely used email providers like GMail. It provides many tools and features to maximize your productivity and makes working with large email accounts easy and fast.
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About
Keep up with changing customer expectations and give your agents an enhanced agent desktop that will empower them to provide personalized, meaningful, and efficient service. Better experiences start with Upstream Works omnichannel desktop solutions. Unified agent desktop with productivity tools and visibility of all channels, interactions, and applications for personalized CX and improved FCR. Convenient channel flexibility with voice, email, web chat, messaging, social, video, co-browse, bots, conversational AI, and more. Integrate with any AI and business application and CRM system to streamline workflows and increase agent efficiency. Improve business outcomes with real-time and historical omnichannel dashboards, reports, and analytics including FCR, CES, and bot analytics.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone interested in a contact management solution to organize times, manage events, and schedule meetings
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Audience
Companies searching for an omnichannel Contact Center solution to increase customer engagement and agent success
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKDE
Founded: 1996
Germany
kontact.kde.org
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Company InformationUpstream Works
Founded: 1995
Canada
www.upstreamworks.com
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Categories |
Categories |
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Contact Management Features
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
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