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About

Knoku is an AI chat widget for documentation sites, grounded in your own docs. It searches your documentation, finds the relevant sections, and generates answers with citations; if the answer is not covered, it does not guess, it records the question as a coverage gap so your team knows what to improve next. Every answer links to the exact heading and source line, giving visitors cited answers from your pages while showing your team the questions your docs could not fully answer. Knoku is built around a simple workflow: query analysis extracts intent and entities, context retrieval selects relevant documentation sections, response generation runs inference with context, and output delivery streams the response to the client. Setup is designed to stay lightweight: drop the widget into your docs site, push content from the CLI, and read what visitors ask in the dashboard.

About

ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Documentation and developer experience teams that need a cited AI docs assistant to answer visitor questions and reveal content gaps

Audience

Companies of all sizes that want a knowledge management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version
Free Trial

Pricing

$6 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 4.8 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Knoku
United States
knoku.com

Company Information

ProProfs
Founded: 2006
United States
www.proprofs.com

Alternatives

Alternatives

Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
PHPKB

PHPKB

Chadha Software Technologies
Zoomin

Zoomin

Zoomin Software
Code Wiki

Code Wiki

Google
ProProfs Polls

ProProfs Polls

ProProfs

Categories

Categories

Software Documentation Features

Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Docusaurus
Freshdesk
Google Analytics
HTML
Jira
Jira Work Management
LiveChat
Markdown
Mintlify
MkDocs
Nextra
Olark
SnapEngage
Sphinx
Tidio
Wufoo
Zendesk

Integrations

Docusaurus
Freshdesk
Google Analytics
HTML
Jira
Jira Work Management
LiveChat
Markdown
Mintlify
MkDocs
Nextra
Olark
SnapEngage
Sphinx
Tidio
Wufoo
Zendesk
Claim Knoku and update features and information
Claim Knoku and update features and information
Claim ProProfs Knowledge Base and update features and information
Claim ProProfs Knowledge Base and update features and information