ProProfs Knowledge BaseProProfs
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Related Products
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About
Knoku is an AI chat widget for documentation sites, grounded in your own docs. It searches your documentation, finds the relevant sections, and generates answers with citations; if the answer is not covered, it does not guess, it records the question as a coverage gap so your team knows what to improve next. Every answer links to the exact heading and source line, giving visitors cited answers from your pages while showing your team the questions your docs could not fully answer. Knoku is built around a simple workflow: query analysis extracts intent and entities, context retrieval selects relevant documentation sections, response generation runs inference with context, and output delivery streams the response to the client. Setup is designed to stay lightweight: drop the widget into your docs site, push content from the CLI, and read what visitors ask in the dashboard.
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About
ProProfs Knowledge Base is a knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Documentation and developer experience teams that need a cited AI docs assistant to answer visitor questions and reveal content gaps
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Audience
Companies of all sizes that want a knowledge management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
Free Version
Free Trial
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Pricing
$6 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKnoku
United States
knoku.com
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Company InformationProProfs
Founded: 2006
United States
www.proprofs.com
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Alternatives |
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Categories |
Categories |
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Software Documentation Features
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
reStructured Text Support
Version Control
Webhooks
WYSIWIG Editor
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Docusaurus
Freshdesk
Google Analytics
HTML
Jira
Jira Work Management
LiveChat
Markdown
Mintlify
MkDocs
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Integrations
Docusaurus
Freshdesk
Google Analytics
HTML
Jira
Jira Work Management
LiveChat
Markdown
Mintlify
MkDocs
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