Wingman

Wingman

Emergent
+
+

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About

Knexus visual commerce platform automatically delivers personalized & shoppable influencer, social & brand content to the right customer at the key moment – giving shoppers the confidence to purchase. Knexus uses AI to surface, tag & index your content wherever it lives and whoever it’s from; whether that’s you, influencers or customers. The platform then automatically matches each shopper to the relevant content – identifying which content is most suitable & will influence each shopper’s buying decisions. Social media has opened up a world of opportunity for brands to connect with shoppers. But why aren’t brands using this influential content across their ecommerce site/store? Knexus dynamically surfaces any content from your brand, influencers & customers, in front of each shopper at the right moment of their ecommerce journey. No manual tagging or segmentation required.

About

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

eCommerce companies looking for a complete eCommerce Personalization solution

Audience

Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Knexus
Founded: 2010
United Kingdom
www.knexusgroup.com

Company Information

Emergent
Founded: 2024
United States
getwingman.com

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook
Facebook Ads
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Meta Ads
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Telegram
WhatsApp
X (Twitter)

Integrations

Facebook
Facebook Ads
Gmail
Google Calendar
Google Sheets
Google Slides
HubSpot CRM
Instagram
Instagram Ads
Jira
LinkedIn
Meta Ads
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Telegram
WhatsApp
X (Twitter)
Claim Knexus and update features and information
Claim Knexus and update features and information
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