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About

KloudMD is a cloud-based front-office platform for medical, dental, aesthetic, and other private healthcare practices. It combines an AI receptionist, practice phone service, online appointment booking, and a shared inbox for patient calls, texts, and web chats. The system can book appointments into connected EHR/EMR or practice-management calendars, send reminders and recall messages, and follow up on missed calls. Staff can also manage digital intake forms, payment collection, review requests, email and SMS campaigns, internal team chat, call recordings and transcripts, workflow automation, and reporting on calls, bookings, and revenue. A web dashboard and iOS and Android apps let teams manage office-line calls, messages, and schedules. KloudMD lists integrations with medical, dental, and specialty-practice systems, and provides a REST API and webhooks for connecting other tools.

About

Pomelo Health is a leader in the patient engagement and management space in North America since 2012. Pomelo’s suite of products includes an all-in-one patient engagement platform, a waiting room solution, and a vaccination solution for COVID-19 and other immunization campaigns. Key features to Pomelo’s patient engagement platform include e-booking, email and text appointment reminders, e-forms, telemedicine, broadcasts, and secure messaging. With thousands of healthcare practices in North America using its software, Pomelo is proven to improve patient satisfaction and reduce no-shows. The Pomelo Health vaccination solution is used by governments in both the US and Canada as well as some of the largest pharmacy chains including Walmart Canada.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Medical, dental and aesthetic practices that want online booking, patient texting and call answering tied into their EHR/EMR

Audience

Medical offices, doctors, healthcare providers, hospitals, pharmacies, etc.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

KloudMD
kloudmd.com

Company Information

Pomelo Health
Founded: 2012
Canada
www.pomelohealth.ca

Alternatives

Alternatives

Nexus EHR

Nexus EHR

Nexus Clinical

Categories

Categories

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Not Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Supported
EMR / EHR Not Supported
HIPAA Compliant Not Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Supported
Recurring Appointments Supported
Self Service Portal Supported
Staff Scheduling Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Not Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Pharmacy Features

Automatic Refills Not Supported
Barcode Generation Not Supported
Claims Management Not Supported
Compounding Not Supported
E-Prescribing Not Supported
Electronic Signature Not Supported
Forms Management Supported
Insurance Processing Not Supported
Inventory Management Not Supported
Multi-Store Management Not Supported
Online Refills Not Supported
Pill Database Not Supported
Pill Imaging Not Supported
Point of Sale (POS) Not Supported
Prescription Processing Not Supported
Rx Image Scanning Not Supported
Signature Capture Not Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Not Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Not Supported
For Banks Not Supported
For Government Not Supported
For Healthcare Supported
For Restaurants Not Supported
For Retail Not Supported
SMS Marketing Not Supported
Supports Multiple Counters Not Supported
Virtual Queue Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Not Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Vaccine Management Features

Adverse Reaction Reporting Supported
Alerts / Notifications Supported
Appointment Reminders Supported
Billing Not Supported
Communication Tools Supported
Dose Tracking Supported
For Governments Not Supported
Immunization Proof Not Supported
Inventory Management Not Supported
Predictive Analytics Not Supported
Scheduling Supported
Virtual Waiting Room Supported

Integrations

Accuro EMR Not Supported
Aesthetic Record Supported
Boulevard Supported
Dentrix Supported
DrChrono Supported
EagleSoft Supported
Medesync Not Supported
Mindbody Supported
ModMed Supported
Open Dental Software Supported
PatientNow Supported
SimplePractice Supported
TherapyNotes Supported
Vagaro Supported
Zenoti Supported

Integrations

Accuro EMR Supported
Aesthetic Record Not Supported
Boulevard Not Supported
Dentrix Not Supported
DrChrono Not Supported
EagleSoft Not Supported
Medesync Supported
Mindbody Not Supported
ModMed Not Supported
Open Dental Software Not Supported
PatientNow Not Supported
SimplePractice Not Supported
TherapyNotes Not Supported
Vagaro Not Supported
Zenoti Not Supported
Claim KloudMD and update features and information
Claim KloudMD and update features and information
Claim Pomelo Health and update features and information
Claim Pomelo Health and update features and information