YOCC

YOCC

Bigv.in
+
+

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About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

About

YOCC can add multiple extensions to your Cloud telephony solution India for all your locations, departments and employees and your mobile office is ready for business. You can choose an easy to remember Toll free or Non-Toll free virtual number or even choose to continue your existing number. Greet and serve customers in the language of their choice with top of the line multi lingual cloud contact centre. Think Global But Act Local! YOCC multi-level IVR Solution helps smartly streamline all strategic business units on single hosted number. YOCC enables live as well as recorded Call monitoring to listen to any or every call between agents and customers and ensure high customer service standards. View comprehensive call analytics, agent specific call reports and more using the YOCC web interface and mobile app to get insightful inputs on inbound calls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Audience

Companies searching for a cloud telephony service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Company Information

Bigv.in
India
www.bigv.in/

Alternatives

Alternatives

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MyOperator

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VoIP Spear

VoIP Spear

Toepoke Software
CenterMaster

CenterMaster

AcuCall

Categories

Categories

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom
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Claim Klearcom and update features and information
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