Who's Responding

Who's Responding

Fluent Information Management Systems
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About

Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.

About

Members can be notified of alerts as soon as they happen in several ways: Push Notification, Text Message, E-mail and Automated Phone Call. Members are given the ability to indicate when they are unavailable, either by a real-time toggle, or by providing a schedule of known unavailable dates. Your smartphone will immediately begin playing a live radio stream even if the app is closed. This is completely automatic and real-time just like a real pager. Who's Responding supplements your pagers by letting members indicate that they are responding, either using the app or by calling a toll-free number. PTT enables users to communicate using live voice chat, turning their phone into a two-way radio. Each segment of speech is recorded and can be replayed. The mapping feature allows members to obtain turn-by-turn directions to their destination. Voice guidance is also provided, just like an in-car GPS navigator.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers

Audience

Anyone searching for a Fire Department Software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$600 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Klearcom
Founded: 2016
United States
klearcom.com

Company Information

Fluent Information Management Systems
Canada
www.whosresponding.com

Alternatives

Alternatives

RedNMX

RedNMX

Alpine Software
MyOperator

MyOperator

VoiceTree Technologies
VoIP Spear

VoIP Spear

Toepoke Software

Categories

Categories

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom

Integrations

Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
Salesforce
Talkdesk
Twilio
Vonage AI Studio
Zoom
Claim Klearcom and update features and information
Claim Klearcom and update features and information
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Claim Who's Responding and update features and information