Who's RespondingFluent Information Management Systems
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Related Products
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About
Klearcom is a cloud-based, AI-powered global voice and IVR testing platform that lets enterprises validate and monitor their phone numbers, toll-free lines, interactive voice response systems, and overall call-path reliability across more than 100 countries and over 330 telecom carriers worldwide. Rather than relying on manual test calls, Klearcom simulates real customer call flows, including fixed-line and mobile networks, to discover where routing errors, voice-quality issues, IVR misconfigurations, or downtime might occur. Its solution suite includes automated end-to-end IVR discovery and mapping, regression testing, toll-free number checks, voice-quality assessments, end-agent-reachability tests, fax-line testing, and global caller simulations, all without requiring any installation or changes to a company’s existing infrastructure. It supports multilingual and multi-dialect IVRs, transcribing and evaluating interactive voice menus in 40+ languages.
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About
Members can be notified of alerts as soon as they happen in several ways: Push Notification, Text Message, E-mail and Automated Phone Call. Members are given the ability to indicate when they are unavailable, either by a real-time toggle, or by providing a schedule of known unavailable dates. Your smartphone will immediately begin playing a live radio stream even if the app is closed. This is completely automatic and real-time just like a real pager. Who's Responding supplements your pagers by letting members indicate that they are responding, either using the app or by calling a toll-free number. PTT enables users to communicate using live voice chat, turning their phone into a two-way radio. Each segment of speech is recorded and can be replayed. The mapping feature allows members to obtain turn-by-turn directions to their destination. Voice guidance is also provided, just like an in-car GPS navigator.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Global contact-center operators searching for a solution to test, monitor, and ensure global call-path reliability, voice quality, and uninterrupted customer communication across countries and carriers
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Audience
Anyone searching for a Fire Department Software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$600 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKlearcom
Founded: 2016
United States
klearcom.com
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Company InformationFluent Information Management Systems
Canada
www.whosresponding.com
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Categories |
Categories |
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Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
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Integrations
Amazon Web Services (AWS)
Avaya Cloud Office
Cisco CX Cloud
Five9
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
NICE CXone Mpower
Oracle Cloud Infrastructure
RingCentral RingCX
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