Kiyoh vs. SmartCustomer Comparison


Kiyoh	SmartCustomer	+	+
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Bridge operates on a secure, scalable AWS cloud, comes with a top-rated mobile app for frontline workers, and is easy for admins and learners alike to use. 548 Ratings Visit Website Virtuoso QA Virtuoso QA is an enterprise agentic test automation platform setting the standard of proof for software releases. As AI accelerates how software is built, Virtuoso QA helps organisations release with confidence through governed, agentic automation for functional, regression and end-to-end testing across any browser-based application, from Dynamics 365, Salesforce and SAP to Guidewire and custom-built systems. Virtuoso QA turns requirements, designs, live applications or existing suites into executable journeys. Through Touchstone, its agentic layer, brings in 30+ specialised agents to do the work, grounded in your sources and standards. The Analyst turns documentation into source-cited test requirements, the Architect designs the journeys that prove them, and Autopilot builds each one. Your team reviews and approves each stage, so nothing enters the suite on trust. Tests run on a deterministic engine within existing CI/CD pipelines, and self-healing fixes are proposed as reviewable diffs, keeping test suites current without manual rework. Every release is backed by evidence of what was tested, what changed and who approved it. That is why organisations in financial services, insurance, healthcare and the public sector trust Virtuoso QA where releases carry consequences. 131 Ratings Visit Website CTM CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. 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About With Kiyoh‘s review system, you can show everyone how enthusiastic customers are about your webshop. Online reviews give new customers the confidence to order from you. Try out our user-friendly system and experience for yourself how your online shop can benefit. Reviews are the online version of word-of-mouth advertising! Improve your presence and findability on Google. Reviews help gain the confidence of a new customer. Thanks to reviews, you discover what is important to your customers. This helps you improve the quality of your webshop.	About SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Online stores that want to generate reviews online	Audience For businesses lookinh to source feedback and surface reviews across various channels
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €24.95 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros Sitejabber is an online portal to find authentic reviews online business and services offered by different brand. I have been using Sitejabber to find different customer reviews and authenticity of the brand. It provide frequent scam alerts going on related to different brands so that you can save yourself from falling prey. Sitejabber is intuitive and powerful to gain and showcase user experiences. It indirectly helps businesses to generate more leads. It can also extract feedback from social media platforms. Cons It is a great portal with a very good inventory of reviews across the services and businesses. It worked great for me. Nothing to share about cons.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Kiyoh Founded: 2009 Netherlands kiyoh.com/en/	Company Information SmartCustomer Founded: 2006 United States www.smartcustomer.com
Alternatives Trustpilot	Alternatives REVIEWS.io
Bazaarvoice	Crozdesk
TrustMate	iLib
Feefo	GetReviews.ai
LocalReviews OneLocal View All	Tia TIA Reviews Pte. Ltd. View All
Categories Customer Feedback Supported Product Review Supported Reputation Management Supported Review Management Supported	Categories AI Review Management Supported Conversion Rate Optimization Supported Product Review Supported Review Management Supported
	Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported
Integrations Magento Supported ProvenExpert.com Supported BigCommerce Not Supported Buy Real Media Not Supported Channable Supported Cloutly Not Supported Facebook Not Supported Google Ads Supported Google Business Profile Supported Google Shopping Supported Instagram Not Supported Lightspeed eCommerce Supported OpenCart Supported PrestaShop Supported Propeller Supported QuickBooks Online Not Supported Reviewsub Not Supported Shopify Not Supported WooCommerce Supported X (Twitter) Not Supported Show More Integrations View All 11 Integrations	Integrations Magento Supported ProvenExpert.com Supported BigCommerce Supported Buy Real Media Supported Channable Not Supported Cloutly Supported Facebook Supported Google Ads Not Supported Google Business Profile Not Supported Google Shopping Not Supported Instagram Supported Lightspeed eCommerce Not Supported OpenCart Not Supported PrestaShop Not Supported Propeller Not Supported QuickBooks Online Supported Reviewsub Supported Shopify Supported WooCommerce Not Supported X (Twitter) Supported Show More Integrations View All 11 Integrations
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