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About

Effortless knowledge management directly within Slack. Build your team knowledge base without ever leaving Slack, with our direct Slack sign-in, handy slash commands and Slack actions. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page. Changes made to source files are updated in real time in Kipwise, too, keeping your knowledge base as up to date as you are. Conduct searches across all your integrations in seconds, saving untold time searching for information across multiple sources. Access your team knowledge instantly, whatever tool or system you’re in. Use our browser extensions and Slack search command to access your team knowledge without interrupting your current workflow. Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time. Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.

About

​MindTouch is an enterprise-grade, AI-powered knowledge management platform designed to enhance customer self-service, agent assistance, and overall customer experience. It enables organizations to create, manage, and deliver consistent, personalized content across various touchpoints, including websites, support portals, and CRM systems. Key features include intelligent search capabilities, content personalization, access controls, and integration with tools like Salesforce and ServiceNow. The platform supports multilingual content and offers analytics to optimize knowledge base effectiveness. By providing a centralized repository for information, MindTouch helps reduce support costs, improve customer satisfaction, and increase operational efficiency. ​

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that use Slack and want an integrated knowledge management system

Audience

Enterprises and customer service organizations seeking to improve self-service capabilities and streamline knowledge management across multiple channels

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$25.50 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kipwise
Founded: 2018
Estonia
kipwise.com

Company Information

MindTouch
Founded: 2005
United States
www.mindtouch.com

Alternatives

Alternatives

Archbee

Archbee

AiurLabs
Notion

Notion

Notion Labs
RightAnswers

RightAnswers

Upland Software

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Confluence Supported
Facebook Supported
Figma Supported
Five9 Not Supported
Google Chrome Supported
Google Drive Supported
Indent Not Supported
Marvel Supported
Microsoft OneDrive Supported
SAP Knowledge Central Not Supported
SAP Service Cloud Not Supported
Safari Supported
Salesforce Experience Cloud Not Supported
SearchUnify Not Supported
ServiceNow Not Supported
Trello Supported
Wistia Supported
YouTube Supported
Zoho Directory Not Supported
draw.io Supported

Integrations

Confluence Not Supported
Facebook Not Supported
Figma Not Supported
Five9 Supported
Google Chrome Not Supported
Google Drive Not Supported
Indent Supported
Marvel Not Supported
Microsoft OneDrive Not Supported
SAP Knowledge Central Supported
SAP Service Cloud Supported
Safari Not Supported
Salesforce Experience Cloud Supported
SearchUnify Supported
ServiceNow Supported
Trello Not Supported
Wistia Not Supported
YouTube Not Supported
Zoho Directory Supported
draw.io Not Supported
Claim Kipwise and update features and information
Claim Kipwise and update features and information
Claim MindTouch and update features and information
Claim MindTouch and update features and information