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About

Effortless knowledge management directly within Slack. Build your team knowledge base without ever leaving Slack, with our direct Slack sign-in, handy slash commands and Slack actions. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page. Changes made to source files are updated in real time in Kipwise, too, keeping your knowledge base as up to date as you are. Conduct searches across all your integrations in seconds, saving untold time searching for information across multiple sources. Access your team knowledge instantly, whatever tool or system you’re in. Use our browser extensions and Slack search command to access your team knowledge without interrupting your current workflow. Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time. Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.

About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes that use Slack and want an integrated knowledge management system

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25.50 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Kipwise
Founded: 2018
Estonia
kipwise.com

Company Information

LearnLode
www.learnlode.com

Alternatives

Alternatives

JobAider

JobAider

Peregrine Performance Group
Enghouse eKMS

Enghouse eKMS

Enghouse Interactive
Notion

Notion

Notion Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported

Integrations

Airtable Supported
Confluence Supported
Facebook Supported
Figma Supported
Google Chrome Supported
Google Drive Supported
Loom Supported
Lucidchart Supported
Marvel Supported
Microsoft OneDrive Supported
Miro Supported
Safari Supported
Slack Supported
Trello Supported
Vimeo Supported
Wistia Supported
YouTube Supported
draw.io Supported

Integrations

Airtable Not Supported
Confluence Not Supported
Facebook Not Supported
Figma Not Supported
Google Chrome Not Supported
Google Drive Not Supported
Loom Not Supported
Lucidchart Not Supported
Marvel Not Supported
Microsoft OneDrive Not Supported
Miro Not Supported
Safari Not Supported
Slack Not Supported
Trello Not Supported
Vimeo Not Supported
Wistia Not Supported
YouTube Not Supported
draw.io Not Supported
Claim Kipwise and update features and information
Claim Kipwise and update features and information
Claim LearnLode and update features and information
Claim LearnLode and update features and information