Key Survey

Key Survey

5.0 out of 5 stars
Sentink

Sentink

COODAI
Key Survey Sentink

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Key Survey:

About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
Sentink:

About

Sentink is a cloud market research and survey platform for organizations that need to design studies, reach respondents, and analyze feedback. It combines AI-assisted survey creation, multilingual forms, respondent sourcing, online research communities, and diary studies with tools for customer satisfaction, NPS, and qualitative research. Surveys can be distributed through web links and WhatsApp, with targeted audiences and varied question formats. Researchers can review results in dashboards, apply cross-tabulations, analyze text and sentiment, generate AI-supported insights and reports, and export data for further analysis. Sentink supports Arabic- and English-language research for consumer, customer-experience, employee, product, and market studies, including projects focused on the UAE and wider MENA region. The platform combines survey design, response collection, respondent management, and analysis for research teams.
Key Survey:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Sentink:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Key Survey:

Audience

Companies searching for a solution to manage, and analyze feedback
Sentink:

Audience

Market research agencies, enterprises, startups, marketing teams, customer experience (CX) professionals, product managers, HR teams, academic researchers, and organizations conducting consumer research, surveys, and qualitative studies.
Key Survey:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Sentink:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Key Survey:

API

Offers API Not Supported
Sentink:

API

Offers API Supported
Key Survey:

Screenshots and Videos

Sentink:

Screenshots and Videos

Key Survey:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Sentink:

Pricing

$49/month
Free Plan: 50 completed responses per year, 3 surveys, and 1 seat. Starter costs $49/month and includes 12,000 responses per year, 5 active surveys, and 1 seat. Growth costs $99/month, and Pro costs $299/month. Yearly billing offers 20% savings. Corporate plans have custom pricing.
Free Version Supported
Free Trial Not Supported
Key Survey:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
Sentink:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Key Survey:

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.
Key Survey:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Sentink:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Key Survey:

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com
Sentink:

Company Information

COODAI
Founded: 2023
United Arab Emirates
sentink.com
Key Survey:

Alternatives

Sentink:

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Key Survey:
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Sentink:
Key Survey:
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Sentink:
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Amplitude Research Solutions

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Key Survey:
SurveyOL

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Sentink:
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Key Survey:
Sentink:
Standard Insights

Standard Insights

5.0 out of 5 stars
Key Survey:

Categories

Market Research Supported
Survey Supported
Sentink:

Categories

Market Research Supported
Survey Supported
Key Survey:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
Key Survey:

Integrations

ChatGPT Not Supported
Claude Not Supported
IBM Cognos Analytics Supported
Microsoft Power BI Not Supported
Model Context Protocol (MCP) Not Supported
Qlik Cloud Analytics Supported
SAP BusinessObjects Business Intelligence Supported
n8n Not Supported
Sentink:

Integrations

ChatGPT Supported
Claude Supported
IBM Cognos Analytics Not Supported
Microsoft Power BI Supported
Model Context Protocol (MCP) Supported
Qlik Cloud Analytics Not Supported
SAP BusinessObjects Business Intelligence Not Supported
n8n Supported
Key Survey:
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Sentink:
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Claim Sentink and update features and information