Key Survey

Key Survey

5.0 out of 5 stars
Velocity

Velocity

Research Velocity Ltd
Key Survey Velocity

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Key Survey:

About

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.
Velocity:

About

Velocity is survey analysis software for market research agencies. It runs in a desktop browser and works with SPSS, CSV and Excel files as well as Q projects. It builds crosstabs for survey questions and subgroups, applies weights, creates NETs and other measures, and runs supported significance tests. Analysts can inspect the figures, bases and test details behind results. Velocity drafts editable client reports and exports charts and reports to PowerPoint, with bases shown beneath charts; it can also export tables to Excel and Google Sheets and reports to Google Slides, depending on plan. The application is designed for analyzing completed survey data rather than collecting responses. Plans are available per user on monthly or annual billing, and a 14-day trial is available without a payment card.
Key Survey:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Velocity:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Key Survey:

Audience

Companies searching for a solution to manage, and analyze feedback
Velocity:

Audience

Market research agencies and survey researchers
Key Survey:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Velocity:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Key Survey:

API

Offers API Not Supported
Velocity:

API

Offers API Not Supported
Key Survey:

Screenshots and Videos

Velocity:

Screenshots and Videos

Key Survey:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Velocity:

Pricing

£1,500/user/year
Standard is £1,500 per user per year (£125 per month, paid yearly), or £190 per user per month, paid monthly in advance. Professional is £2,000 per user per year (£167 per month, paid yearly), or £250 per user per month. Advanced is £2,600 per user per year (£217 per month, paid yearly), or £325 per user per month. Each plan includes set-up with the researcher who built Velocity.
Free Version Not Supported
Free Trial Supported
Key Survey:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
Velocity:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Key Survey:

Pros & Cons from Real Users

Pros

  • I like that this software offers great features yet the price is very competitive. Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey. Did I mention it has the best User Interface?
  • There are many things I like about Key Survey. First, this survey tool is cost effective. There are many features at my disposal when it comes to collecting and analyzing feedback data. The tool comes with templates which makes creating surveys easy and fast.

Cons

  • While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.
  • With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.
Key Survey:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Velocity:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Key Survey:

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com
Velocity:

Company Information

Research Velocity Ltd
United Kingdom
researchvelocity.co.uk
Key Survey:

Alternatives

Velocity:

Alternatives

Key Survey:
SurveyLab

SurveyLab

4.8 out of 5 stars
Velocity:
Key Survey:
SurveySparrow

SurveySparrow

4.3 out of 5 stars
Velocity:
Key Survey:
SurveyOL

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Velocity:
The Survey System

The Survey System

Creative Research Systems
Key Survey:
Velocity:
Key Survey:

Categories

Market Research Supported
Survey Supported
Velocity:

Categories

Market Research Supported
Key Survey:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Not Supported
Survey Management Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Key Survey:

Integrations

Alchemer Not Supported
Google Sheets Not Supported
Google Slides Not Supported
IBM Cognos Analytics Supported
IBM SPSS Statistics Not Supported
Microsoft Excel Not Supported
Microsoft PowerPoint Not Supported
Q Research Software Not Supported
Qlik Cloud Analytics Supported
Qualtrics XM Platform Not Supported
SAP BusinessObjects Business Intelligence Supported
SurveyMonkey Not Supported
Velocity:

Integrations

Alchemer Supported
Google Sheets Supported
Google Slides Supported
IBM Cognos Analytics Not Supported
IBM SPSS Statistics Supported
Microsoft Excel Supported
Microsoft PowerPoint Supported
Q Research Software Supported
Qlik Cloud Analytics Not Supported
Qualtrics XM Platform Supported
SAP BusinessObjects Business Intelligence Not Supported
SurveyMonkey Supported
Key Survey:
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Claim Key Survey and update features and information
Velocity:
Claim Velocity and update features and information
Claim Velocity and update features and information