KernelCare Enterprise vs. Splashtop Remote Support Comparison


KernelCare Enterprise TuxCare	Splashtop Remote Support Splashtop	+	+
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About Global organizations trust TuxCare for live patching their critical Linux hosts and OT devices across their hybrid multi-cloud environments. No reboot is required to deploy and enable the TuxCare KernelCare Enterprise solutions to live patch Linux kernels and critical system libraries, including OpenSSL and Glibc. In contrast, all hosts and devices maintain the current production level uptime while receiving all security updates. TuxCare automates the patching process and eliminates the need to wait weeks or months for reboot cycles to apply patches. TuxCare currently protects over 1 million workloads worldwide. Tight integrations with popular patch management and vulnerability scanners, including Qualys, Crowdstrike, and Rapid7, enable TuxCare to fit seamlessly into existing infrastructure. The TuxCare secure patch server, ePortal, allows operations in gated and air-gapped environments. Reduce risk by significantly reducing the mean time to patch vulnerabilities	About Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
Platforms Supported Windows Not Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Global organizations trust Tuxcare for live patching their critical Linux hosts and OT devices across their hybrid multi-cloud environments.	Audience Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $3.95 per month Free Version Supported Free Trial Supported	Pricing $40/month for 25 computers Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros I do like what it is meant to do. The software is absolutely solid, and once you get it up and running, it's great. Integrates perfectly with Ninga RMM. Low latency high quality video streaming for remote support. Affordable pricing. Splashtop Remote Support is a fantastic remote support tool. It's fairly lightweight, all of the features work as intended, and the program is easy to operate. We selected Splashtop because of its pricing structure for unlimited technicians. I transitioned my company to SplashTop from GoToAssist and have never looked back. We pushed the agent out via PDQ Deploy and install package was easy to setup and deploy. Cons I had difficulty getting installed on my devices. Development team is sometimes hard to get ahold of. The limitation of a single connection to the remote computer makes it troublesome for 1) a senior technician to assist a junior technician or 2) for a technician to assist a user who uses Splashtop to remote into a work computer. Note: If you have Splashtop SOS, you can workaround this limitation. But it is just that: a workaround. Sometimes when displaying the remote computers multiple monitors in multiple windows (which is wonderful) I will close one of the extra monitor windows and that closes the entire session. Not a negative on the product per se, but something you need to get used to.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information TuxCare Founded: 2021 United States tuxcare.com/live-patching-services/kernelcare-enterprise/	Company Information Splashtop Founded: 2006 United States www.splashtop.com/products/remote-support
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Categories Cybersecurity Supported Endpoint Protection Supported IT Security Supported Patch Management Supported Risk-Based Vulnerability Management Supported Vulnerability Management Supported	Categories Endpoint Protection Supported MSP Supported Remote Support Supported RMM Supported
Endpoint Protection Features Activity Log Not Supported Antivirus Not Supported Application Security Not Supported Behavioral Analytics Not Supported Device Management Supported Encryption Not Supported Signature Matching Not Supported Web Threat Management Not Supported Whitelisting / Blacklisting Not Supported Show More Features Patch Management Features Alerts/Notifications Supported Automatic Approval Not Supported Automatic Patch Deployment Supported Automatic Scans Not Supported Compliance Management Supported Custom Patches Not Supported Dashboard Not Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Not Supported Vulnerability Scanning Not Supported	Endpoint Protection Features Activity Log Supported Antivirus Supported Application Security Supported Behavioral Analytics Not Supported Device Management Supported Encryption Not Supported Signature Matching Not Supported Web Threat Management Supported Whitelisting / Blacklisting Not Supported Show More Features MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Not Supported Help Desk Not Supported Issue Management Not Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Not Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Not Supported
Integrations Acronis Cyber Protect Not Supported Active Directory Not Supported Addigy Not Supported Chef Supported CrowdStrike Container Security Supported Datadog Supported Datto SIRIS Not Supported Freshservice Not Supported IBM MaaS360 Not Supported Ivanti Neurons for MDM Not Supported Jira Not Supported Progress Corticon Supported Qualys Container Security Supported Rapid Recon Supported Rapid7 Threat Command Supported ServiceNow Not Supported Spiceworks Network Monitor Not Supported Syncro Not Supported Zendesk Not Supported Show More Integrations View All 11 Integrations	Integrations Acronis Cyber Protect Supported Active Directory Supported Addigy Supported Chef Not Supported CrowdStrike Container Security Not Supported Datadog Not Supported Datto SIRIS Supported Freshservice Supported IBM MaaS360 Supported Ivanti Neurons for MDM Supported Jira Supported Progress Corticon Not Supported Qualys Container Security Not Supported Rapid Recon Not Supported Rapid7 Threat Command Not Supported ServiceNow Supported Spiceworks Network Monitor Supported Syncro Supported Zendesk Supported Show More Integrations View All 19 Integrations
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