Thread Pilot

Thread Pilot

Switch Labs
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+

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About

Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail. Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes. Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

About

Thread Pilot is an AI Gmail follow-up assistant that finds sent email threads without replies and creates context-aware follow-up drafts for the user to review before sending. It runs on a daily schedule or on demand, supports configurable lookback periods, filters spam and newsletters, labels drafts for review, avoids duplicates, and lets users customize follow-up templates. Thread Pilot operates through Google Apps Script and the Gmail API, creates drafts directly in Gmail, and offers advanced-plan support for multiple Gmail accounts and analytics.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams and companies seeking a tool to share an inbox in Gmail

Audience

Sales professionals, recruiters, founders, consultants, business development teams, customer success teams, and Gmail users who need reliable follow-up tracking and draft assistance.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$10 per user/month
Free Version Not Supported
Free Trial Supported

Pricing

$3.99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Keeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com

Company Information

Switch Labs
Founded: 2024
United States
www.switchlabs.dev/thread-pilot-for-gmail

Alternatives

Alternatives

Categories

Customer Service Supported

Categories

AI Email Writers Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Gmail Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Shopify Supported
Zapier Supported

Integrations

Gmail Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Shopify Not Supported
Zapier Not Supported
Claim Keeping.com and update features and information
Claim Keeping.com and update features and information
Claim Thread Pilot and update features and information
Claim Thread Pilot and update features and information