Thread Pilot

Thread Pilot

Switch Labs
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About

Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail. Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes. Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

About

Thread Pilot is an AI Gmail follow-up assistant that finds sent email threads without replies and creates context-aware follow-up drafts for the user to review before sending. It runs on a daily schedule or on demand, supports configurable lookback periods, filters spam and newsletters, labels drafts for review, avoids duplicates, and lets users customize follow-up templates. Thread Pilot operates through Google Apps Script and the Gmail API, creates drafts directly in Gmail, and offers advanced-plan support for multiple Gmail accounts and analytics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and companies seeking a tool to share an inbox in Gmail

Audience

Sales professionals, recruiters, founders, consultants, business development teams, customer success teams, and Gmail users who need reliable follow-up tracking and draft assistance.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$10 per user/month
Free Version
Free Trial

Pricing

$3.99/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Keeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com

Company Information

Switch Labs
Founded: 2024
United States
www.switchlabs.dev/thread-pilot-for-gmail

Alternatives

Alternatives

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Gmail
HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier

Integrations

Gmail
HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier
Claim Keeping.com and update features and information
Claim Keeping.com and update features and information
Claim Thread Pilot and update features and information
Claim Thread Pilot and update features and information