Thread PilotSwitch Labs
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Related Products
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About
Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.
Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
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About
Thread Pilot is an AI Gmail follow-up assistant that finds sent email threads without replies and creates context-aware follow-up drafts for the user to review before sending. It runs on a daily schedule or on demand, supports configurable lookback periods, filters spam and newsletters, labels drafts for review, avoids duplicates, and lets users customize follow-up templates. Thread Pilot operates through Google Apps Script and the Gmail API, creates drafts directly in Gmail, and offers advanced-plan support for multiple Gmail accounts and analytics.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and companies seeking a tool to share an inbox in Gmail
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Audience
Sales professionals, recruiters, founders, consultants, business development teams, customer success teams, and Gmail users who need reliable follow-up tracking and draft assistance.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$10 per user/month
Free Version
Free Trial
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Pricing
$3.99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com
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Company InformationSwitch Labs
Founded: 2024
United States
www.switchlabs.dev/thread-pilot-for-gmail
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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