Related Products
|
||||||
About
Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.
Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
|
About
Built over many years together with some of Europe's busiest airports, our CLOUD software solution is the most feature rich on the market. Still, the intuitive interface and the familiar workflows make it easy for smaller operations to get started as well. From registering a found item and all the way through to return via collection or shipping, the MissingX solution is all you need. Get in touch today to find out if our solution is what you are looking for. Using this expertise, we develop solutions tailored to our clients' actual needs. We watch trends and innovate to meet tomorrow's requirements for lost property management.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
Teams and companies seeking a tool to share an inbox in Gmail
|
Audience
Airports, airlines, train operators and public transportation searching for a lost and found property management platform
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$10 per user/month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationKeeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com
|
Company InformationMissingX
Founded: 2000
Norway
www.missingx.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Supported
|
Lost and Found Features
Access Control
Supported
Automatic Matching
Supported
Category Management
Supported
Claims Management
Supported
Cross-Database Search
Supported
Document Management
Not Supported
Historical Reporting
Supported
Image Recognition
Not Supported
Inventory Management
Not Supported
Self Service Portal
Supported
Shipping Management
Supported
Unclaimed Items Management
Supported
|
|||||
Integrations
Auth0
Not Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Entra ID
Not Supported
Shopify
Supported
Zapier
Supported
|
Integrations
Auth0
Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Entra ID
Supported
Shopify
Not Supported
Zapier
Not Supported
|
|||||
|
|
|