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About

Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail. Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes. Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

About

Built over many years together with some of Europe's busiest airports, our CLOUD software solution is the most feature rich on the market. Still, the intuitive interface and the familiar workflows make it easy for smaller operations to get started as well. From registering a found item and all the way through to return via collection or shipping, the MissingX solution is all you need. Get in touch today to find out if our solution is what you are looking for. Using this expertise, we develop solutions tailored to our clients' actual needs. We watch trends and innovate to meet tomorrow's requirements for lost property management.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams and companies seeking a tool to share an inbox in Gmail

Audience

Airports, airlines, train operators and public transportation searching for a lost and found property management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Keeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com

Company Information

MissingX
Founded: 2000
Norway
www.missingx.com

Alternatives

Alternatives

NotLost

NotLost

I've Been Found
Lokate AI

Lokate AI

Lokate AI Technologies

Categories

Customer Service Supported

Categories

Lost and Found Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Lost and Found Features

Access Control Supported
Automatic Matching Supported
Category Management Supported
Claims Management Supported
Cross-Database Search Supported
Document Management Not Supported
Historical Reporting Supported
Image Recognition Not Supported
Inventory Management Not Supported
Self Service Portal Supported
Shipping Management Supported
Unclaimed Items Management Supported

Integrations

Auth0 Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Entra ID Not Supported
Shopify Supported
Zapier Supported

Integrations

Auth0 Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Entra ID Supported
Shopify Not Supported
Zapier Not Supported
Claim Keeping.com and update features and information
Claim Keeping.com and update features and information
Claim MissingX and update features and information
Claim MissingX and update features and information