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About
Still sharing passwords or using a Google Group for customer support? Keeping makes it easy to share your mailbox without ever leaving Gmail.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app is required. Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail.
Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
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About
Know when and how many times your emails were opened. Know when and how many times your links were clicked. Turn effective/repetitive emails into templates you can insert with one shortcut or click and share them with your team. Use custom tags to personalize and improve your email outreach in Gmail with this powerful mail merge tool. Get detailed reports on your productivity, workload, and response times. Receive real-time notification pop-ups when your emails are opened. With our email tracking software for Gmail, you can measure the efficiency of your emails and receive real-time notifications when someone is reading your message. Send personalized email campaigns for free without leaving Gmail. With our simple-to-use tool, you will be able to constantly contact your customers or email lists without spending in email marketing software. Track an email by clicking on the check mark icon inside the MailVibes Bar and turning on the big toggle.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams and companies seeking a tool to share an inbox in Gmail
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Audience
Companies and individuals seeking a tool to track emails and be more productive In Gmail
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user/month
Free Version
Free Trial
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Pricing
$9.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeeping.com
Founded: 2019
Brooklyn, NY
www.keeping.com
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Company InformationMailVibes
mailvibes.io
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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