+
+

Related Products

  • Coevera
    752 Ratings
    Visit Website
  • Forethought
    166 Ratings
    Visit Website
  • Everstage
    3,659 Ratings
    Visit Website
  • QEval
    30 Ratings
    Visit Website
  • Pipefy
    592 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • CrankWheel
    220 Ratings
    Visit Website
  • ZenTreasury
    9 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • FDM4
    1 Rating
    Visit Website

About

Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.

About

Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a key account management and customer experience engagement software

Audience

Totango is built for customer success, sales, and revenue teams at growing or enterprise organizations that need scalable tools to reduce churn, improve retention, and accelerate customer value delivery

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1,000 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Kapta
Founded: 2011
United States
kapta.com

Company Information

Totango
Founded: 2010
United States
www.totango.com

Alternatives

Alternatives

Upland Altify

Upland Altify

Upland Software

Categories

Categories

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

Salesforce
Slack
Zapier
AccessOwl
Amazon Redshift
Caugia
Desktop.com
GTM Buddy
Google Cloud BigQuery
Grow
HubSpot CRM
Microsoft Teams
MinIO
MySQL
NetSuite
PostgreSQL
Rambox
ServiceNow
Vervemail
Wufoo

Integrations

Salesforce
Slack
Zapier
AccessOwl
Amazon Redshift
Caugia
Desktop.com
GTM Buddy
Google Cloud BigQuery
Grow
HubSpot CRM
Microsoft Teams
MinIO
MySQL
NetSuite
PostgreSQL
Rambox
ServiceNow
Vervemail
Wufoo
Claim Kapta and update features and information
Claim Kapta and update features and information
Claim Totango and update features and information
Claim Totango and update features and information