KNECT IoTKIOSK Information Systems
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Spiceworks MSPSpiceworks
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Related Products
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About
The KNECT IoT infrastructure resides in the cloud acting as a web-based portal control center facilitating fleet management from kiosk registration, storage of critical data used for ongoing management, and event analysis. The KNECT IoT Agent resides on the kiosk and facilitates regular communication between the remote devices on the kiosk and the cloud data repository. The platform provides a secure and extensible foundation for even the most complex self-service applications. KNECT IoT portal permits centralized management of user accounts and communications. The dashboard simplifies profile changes and automates maintenance notifications. User management permits centralized user identity and access management. Users, roles and permission settings are easily defined and assigned within the Administration section. IoT campaigns allow users to opt in or out of notification levels. Users can automate and customize notifications, prioritizing and filtering alerts.
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses seeking a remote monitoring and management solution to exchange data between the cloud server and deployed Kiosk in real-time
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKIOSK Information Systems
United States
kiosk.com
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Categories |
Categories |
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RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
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IT Infrastructure Monitoring Features
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
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Integrations
KIOSK Information Systems
ManageEngine Patch Manager Plus
Simplesat
ZIRO
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Integrations
KIOSK Information Systems
ManageEngine Patch Manager Plus
Simplesat
ZIRO
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