KBPublisher

KBPublisher

Double Jade
KBPublisher LearnLode

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KBPublisher:

About

KBPublisher is a fully-featured knowledge management software solution that improves workforce efficiency, resolves issues quickly, reduces call volume, and promotes better customer support. This web-based platform helps users share, publish, and manage articles, white papers, business processes, user manuals, FAQs, APIs, online help, and other types of information. Key features include mobile device access, powerful search, content editing, file attachments, article drafts, workflow approvals, and more.
LearnLode:

About

Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.
KBPublisher:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
LearnLode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
KBPublisher:

Audience

Organizations wanting to improve staff productivity, promote faster training time, enhance business efficiency, and reduce call volume can take advantage of KBPublisher.
LearnLode:

Audience

Companies seeking a solution to resolve customer calls quickly and improve first call resolution
KBPublisher:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
LearnLode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
KBPublisher:

API

Offers API Not Supported
LearnLode:

API

Offers API Not Supported
KBPublisher:

Screenshots and Videos

LearnLode:

Screenshots and Videos

KBPublisher:

Pricing

$19.00/month
Pricing depends on the number of staff user licenses you need.
Individual License - $198.00
5 License Pack - $498.00
10 License Pack - $798.00
20 License Pack - $1298.00
30 License Pack - $1798.00
Unlimited Site License - $2998
Free Version Not Supported
Free Trial Supported
LearnLode:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
KBPublisher:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
LearnLode:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
KBPublisher:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
LearnLode:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
KBPublisher:

Company Information

Double Jade
Founded: 2008
United States
www.kbpublisher.com
LearnLode:

Company Information

LearnLode
www.learnlode.com
KBPublisher:

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KBPublisher:

Categories

Corporate Wiki Supported
LearnLode:

Categories

KBPublisher:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
LearnLode:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Not Supported
KBPublisher:

Integrations

Facebook Supported
LearnLode:

Integrations

Facebook Not Supported
KBPublisher:
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Claim KBPublisher and update features and information
LearnLode:
Claim LearnLode and update features and information
Claim LearnLode and update features and information