KANDYRibbon
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ZeptoMailZoho
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Related Products
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About
In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.
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About
Zoho CPaaS (formerly Zoho ZeptoMail) is a multi-channel transactional communications platform that helps businesses send and manage customer communications across Email, SMS, WhatsApp, and Voice. It provides developer-friendly APIs, SDKs, webhooks, analytics, and communication management tools to help teams integrate and automate transactional communications into their applications and business workflows.
Zoho CPaaS is designed for developers, product teams, SaaS companies, e-commerce businesses, fintech companies, and logistics organizations that need to send time-sensitive customer communications reliably across multiple channels.
Common use cases include one-time passwords (OTPs), password resets, payment notifications, order and shipment updates, appointment reminders, security alerts, invoices, and other transactional notifications.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone searching for a Communications platform
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Audience
Developers, Product Teams, SaaS Companies, E-commerce, Fintech, Financial Services, Enterprises, Startups, Agencies, and businesses requiring transactional Email, SMS, WhatsApp, and Voice communications.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$2 per credit
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationRibbon
United States
www.kandy.io
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Company InformationZoho
Founded: 1996
India
www.zoho.com/cpaas/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Supported
File Sharing
Not Supported
IVR / Voice Recognition
Not Supported
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Integrations
Axis LMS
Not Supported
EmailVerify Bot
Not Supported
Empirix
Supported
Momentum Telecom
Supported
Oreka TR
Supported
Tabular
Not Supported
Trumba
Not Supported
WordPress
Not Supported
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Integrations
Axis LMS
Supported
EmailVerify Bot
Supported
Empirix
Not Supported
Momentum Telecom
Not Supported
Oreka TR
Not Supported
Tabular
Supported
Trumba
Supported
WordPress
Supported
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