MySamparkSaurabh Infosys
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Related Products
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About
Social Inbox for Collaborative Teams. Manage all customer notifications and support requests in one place. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Your days of logging in and out, over and over again, are over! Manage all customer engagement in real time in one place, speeding up the customer support process. With a single click, quickly respond to direct messages, mentions, reviews and comments on Juphy's dashboard. The biggest problem that delays customer support is the poor internal communication. Communicating via email delays ticket resolution time by an average of 4 hours. Collaborate on tickets with a collaborative tool like Slack. Create your support team, set up permissions, assign and chat in real time on incoming messages or tickets.
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About
MySampark is a social media automation platform that manages Instagram and Facebook accounts using AI-powered workflows. The platform automates replies to comments, sends direct messages, and schedules content across multiple channels from a unified workspace. The AI campaign manager generates captions and hashtags for content planning. Comment-to-DM automation converts engagement into leads by responding to keyword triggers such as pricing inquiries. The AI product reply feature can be trained on product details and FAQs to provide accurate customer responses. A unified inbox consolidates conversations, comments, and AI replies, eliminating the need to switch between platforms. Analytics track engagement metrics and identify top-performing posts. The platform supports centralized management across Instagram, Facebook, LinkedIn, YouTube, Pinterest, and X. Multi-user accounts enable team collaboration across content creation, sales, marketing, and support functions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and brands of all sizes that want to engage customers on social media
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Audience
Small & medium businesses, marketing agencies, e-commerce brands, retailers, franchises, startups, enterprises, and social media teams
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$39 per month
Free Version
Free Trial
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Pricing
$4.99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationJuphy
Founded: 2018
Turkey
www.juphy.com
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Company InformationSaurabh Infosys
Founded: 2021
India
saurabhinfosys.com
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Categories |
Categories |
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Social Media Management Features
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
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Integrations
Facebook
Instagram
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