Yellow.ai

Yellow.ai

Bitonic Technology Labs
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About

JoyzAI is an AI calling agent built for Indian SMBs selling through calls and WhatsApp. It handles inbound and outbound calls, answers queries, qualifies leads, captures customer requirements, books appointments, and follows up automatically. With low-latency, human-like conversations, JoyzAI makes customer interactions feel natural rather than scripted. It supports Hindi, English, and multiple Indian languages, with the ability to switch languages mid-conversation. Beyond calling, JoyzAI automates the actions that follow every conversation, including updating CRM records, creating tickets, triggering workflows, sending follow-ups, and routing tasks to the right teams. Businesses can connect their existing systems and automate the entire customer journey, from the first call to the next action.

About

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking to automate customer support with an AI-driven chatbot that enhances efficiency and customer satisfaction

Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

₹2499/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

JoyzAI
Founded: 2024
India
joyz.ai/

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Alternatives

Alternatives

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Ameyo by Exotel
Capillary Engage+
Freshdesk
Genesys Cloud CX
Google Hangouts
HubSpot Customer Platform
Kroto
Magento
Microsoft Teams
Operata
SAP SuccessFactors
Salesforce
Skype
Telegram
VoiceX
WhatsApp
WooCommerce
Zalo
Zendesk
Zoho CRM

Integrations

Ameyo by Exotel
Capillary Engage+
Freshdesk
Genesys Cloud CX
Google Hangouts
HubSpot Customer Platform
Kroto
Magento
Microsoft Teams
Operata
SAP SuccessFactors
Salesforce
Skype
Telegram
VoiceX
WhatsApp
WooCommerce
Zalo
Zendesk
Zoho CRM
Claim JoyzAI and update features and information
Claim JoyzAI and update features and information
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