Jobber vs. mHelpDesk Comparison


Jobber Jobber Software	mHelpDesk	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 1,426 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,177 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 45 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website Repair-CRM Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank. 37 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,584 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website Buildxact Buildxact is an easy-to-use construction management and estimating platform built for residential builders and remodelers. From takeoffs to quoting to scheduling, streamline your entire workflow in one cloud-based tool. Now featuring Blu, your AI-powered digital assistant trained on real residential projects. Blu helps you quote faster, avoid errors, and work hands-free using natural language. Key tools include: Assembly Assistant - Use real-time pricing and templates to build smarter estimates Estimate Reviewer - Catch mistakes and common errors before they cost you Takeoff Assistant - Measure and scale digital plans in minutes Estimate Generator - Create full estimates and complete quotes from scratch Stay on schedule with drag-and-drop timelines, real-time material pricing, and a customer portal that keeps everyone in sync—from the office to the job site. 261 Ratings Visit Website Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website
About Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.	About Built for service professionals, by service professionals, mHelpDesk helps modern service pros grow their business. A top-rated field service software, mHelpDesk offers a comprehensive set of automation tools that allows businesses to manage their field technicians more efficiently, book jobs, manage work orders, invoice clients, manage billing, and get paid faster.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Home services companies and field service professionals	Audience Small and medium-sized service businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9 per month Free Version Free Trial	Pricing $99.00/month Free Version Free Trial
Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.9 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 2.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features. After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card. We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time. Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments! 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy. Cons Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us. Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc. With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way! There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all. Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)	Pros & Cons from Real Users Pros The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates. Cons The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Jobber Software Founded: 2010 Canada www.getjobber.com/	Company Information mHelpDesk Founded: 2009 United States www.mhelpdesk.com
Alternatives WEX Field Service Management	Alternatives Jobber Jobber Software
CompanyCam	ServiceTitan
Roofr	ReachOut Suite Fingent
FieldPulse	Call of Service
Tradedocs View All	Housecall Pro View All
Categories Appliance Repair Auto Detailing Cleaning Services Electrical Contractor Electrical Estimating Field Service Management Flooring Home Services HVAC Landscape Management Lawn Care Masonry Paving and Asphalt Pest Control Plumbing Plumbing Estimating Remodeling Estimating Roofing Security System Installer Snow Removal Tradesman Job Management	Categories Appliance Repair Business Management Cleaning Services Contractor Management Equipment Maintenance Field Service Management HVAC IT Service Landscape Management Maintenance Management Oil and Gas Plumbing Scheduling Security System Installer Service Dispatch Tradesman Job Management Work Order Work Schedule Makers
Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Security System Installer Features Billing & Invoicing Customer Management Document Imaging Inventory Management Job Costing Lead Management Quotes / Estimates Scheduling Work Order Management Tradesman Job Management Features Contract Management Customer Database Dispatch Management For Builders For Electricians For Field Service Businesses For HVAC For Plumbers For Roofers Invoicing Job Tracking Payments Quoting Reporting Scheduling Time Tracking Show More Features Lawn Care Features Billing & Invoicing Contract Management Customer Management Employee Management Equipment Management Mobile Access Quotes / Estimates Routing Scheduling Service Dispatch Pest Control Features Billing & Invoicing Customer Service History Dispatch Management Fleet Management Inventory Control Mobile Access Pest Activity Tracking Pesticide Usage Tracking Property Layouts Quotes / Estimates Scheduling	Cleaning Services Features Billing & Invoicing Client Management Dispatch Management Inventory Control Job Management Mobile Access Payroll Management Quotes / Estimates Recurring Appointments Routing Scheduling Service History Tracking Work Order Management Field Service Management Features Billing & Invoicing Contact Database Contract Management Customer Database Dispatch Management Electronic Signature Inventory Management Mobile Access Payment Collection in the Field Quotes / Estimates Routing Scheduling Service History Tracking Time Clock Work Order Management HVAC Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Maintenance Scheduling Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Landscape Management Features Billing & Invoicing Contract Management Customer Database Dispatch Management Groundskeeping Inventory Control Irrigation Tracking Job Management Landscape Design Mobile Access Payroll Management Plant Database Quotes / Estimates Routing Scheduling & Appointments Work Order Management Plumbing Features Billing & Invoicing Customer Database Dispatch Management Inventory Control Job Management Mobile Access Quotes / Estimates Routing Scheduling Service History Tracking Technician Management Work Order Management Security System Installer Features Billing & Invoicing Customer Management Document Imaging Inventory Management Job Costing Lead Management Quotes / Estimates Scheduling Work Order Management Show More Features Business Management Features Billing & Invoicing CRM Employee Management Financial Management Inventory Management Marketing Management Order Management Point of Sale (POS) Project Management Purchasing Scheduling Time & Expense Tracking Training Management Vendor Management Contractor Management Features Contractor Database Insurance Tracking License Tracking Permit Tracking Skills & Competencies Task Management Work Hour Tracking Equipment Maintenance Features Customer Database Dispatch Management Equipment Tracking Inventory Control Job Management Maintenance Scheduling Warranty Tracking Work Order Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management Maintenance Management Features Asset Tracking Billing & Invoicing Calibration Management Dispatch Management Inventory Control Inventory Management Key & Lock Management Mobile Access Planning Calendar Predictive Maintenance Preventive Maintenance Purchasing Scheduling Service History Tracking Technician Management Work Order Management Oil and Gas Features Compliance Management Equipment Management Inventory Management Job Costing Logistics Management Maintenance Management Material Management Project Management Resource Management Scheduling Work Order Management Scheduling Features Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Management Class Scheduling Employee Scheduling Facility Scheduling Group Scheduling Interview Scheduling Meeting Room Booking Multi-Location Online Scheduling Payment Processing Real-time Scheduling Reservations Resource Scheduling Room Booking Management Service Dispatch Features Billing & Invoicing Call Center Management Contract Management Customer Database Inventory Control Job Management Job Tracking Mobile Access Routing Scheduling Self Service Portal Service History Tracking Technician Management Work Order Management Work Order Features Contract Management Customer Database Dispatch Management Inventory Control Job Management Preventive Maintenance Quotes / Estimates Recurring Appointments Routing Scheduling Task Management
Integrations Google Calendar Mailchimp PayPal QuickBooks Online QuickBooks Online Advanced Square POS Stripe AnswerForce Broadly CompanyCam DepositFix Ply RealWork ReferPro Sameday ServiceForge SkyRingAI SumoQuote WordPress dolfyn Show More Integrations View All 49 Integrations	Integrations Google Calendar Mailchimp PayPal QuickBooks Online QuickBooks Online Advanced Square POS Stripe AnswerForce Broadly CompanyCam DepositFix Ply RealWork ReferPro Sameday ServiceForge SkyRingAI SumoQuote WordPress dolfyn Show More Integrations View All 17 Integrations
Claim Jobber and update features and information Claim Jobber and update features and information	Claim mHelpDesk and update features and information Claim mHelpDesk and update features and information