Jobber vs. mHelpDesk Comparison


Jobber Jobber Software	mHelpDesk	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 1,496 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,756 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 45 Ratings Visit Website WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,585 Ratings Visit Website Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 39 Ratings Visit Website Buildxact Buildxact is an easy-to-use construction management and estimating platform built for residential builders and remodelers. From takeoffs to quoting to scheduling, streamline your entire workflow in one cloud-based tool. Now featuring Blu, your AI-powered digital assistant trained on real residential projects. Blu helps you quote faster, avoid errors, and work hands-free using natural language. Key tools include: Assembly Assistant - Use real-time pricing and templates to build smarter estimates Estimate Reviewer - Catch mistakes and common errors before they cost you Takeoff Assistant - Measure and scale digital plans in minutes Estimate Generator - Create full estimates and complete quotes from scratch Stay on schedule with drag-and-drop timelines, real-time material pricing, and a customer portal that keeps everyone in sync—from the office to the job site. 264 Ratings Visit Website Roofr Roofr is the only CRM built exclusively for roofing contractors. Roofr brings your entire business into one place – so you can stop duct-taping together five different tools and start running a tighter operation. It's currently loved by tens of thousands of Roofrs across North America. Roofr handles the entire job lifecycle in one place. From the moment a lead comes in, contractors can manage contacts and follow-ups in the built-in CRM, order Roofr Measurement Reports, create a proposal, communicate with homeowners, and even order materials with our supplier integrations. You can also send invoices and collect payment in Roofr, too. 146 Ratings Visit Website ArboStar ARBOSTAR: All Business Processes under One Roof. The most advanced Business Management Platform in the tree care and landscaping industry. Revolutionizing tree service business management software, ArboStar is a cloud-based business management platform that can be used by tree care and landscaping companies of all sizes. We have integrated all modules necessary to run your business efficiently and effectively in one easy-to-use software: Client Relations Management (CRM), Field & Equipment Management, Business Analytics, Accounting and Finance, Payment Processing, IP Telephony & SMS Integration, Human Capital Management, Quality Assurance, and Enterprise Planning System (ERP). Map View: The interactive maps provide a real-time view of your leads, crews, and equipment locations. To make scheduling and marketing easier, the map will show you where your leads and clients are located. 565 Ratings Visit Website
About Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.	About Built for service professionals, by service professionals, mHelpDesk helps modern service pros grow their business. A top-rated field service software, mHelpDesk offers a comprehensive set of automation tools that allows businesses to manage their field technicians more efficiently, book jobs, manage work orders, invoice clients, manage billing, and get paid faster.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Home services companies and field service professionals	Audience Small and medium-sized service businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9 per month Free Version Not Supported Free Trial Supported	Pricing $99.00/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.8 / 5 design 4.9 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 2.0 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features. After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card. We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time. Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments! 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy. Cons Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us. Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc. With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way! There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all. Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)	Pros & Cons from Real Users Pros The price is good. Also, it's nice to have a software that can do scheduling and invoicing, as well as send estimates. Cons The company claims it is very customizable, but we did not find the customizable features very helpful. Its customizable, but only in their contained boundaries, and it wasn't what we were needing. We've had consistent issues with our sales tax rates syncing with QB, and it has caused a lot of problems and wasted time. It's also not very user friendly, and the customer service isn't great.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Jobber Software Founded: 2010 Canada www.getjobber.com/	Company Information mHelpDesk Founded: 2009 United States www.mhelpdesk.com
Alternatives WEX Field Service Management	Alternatives Jobber Jobber Software
CompanyCam	ServiceTitan
Roofr	ReachOut Suite Fingent
FieldPulse	Call of Service
Tradedocs View All	Housecall Pro View All
Categories Appliance Repair Supported Auto Detailing Supported Cleaning Services Supported Electrical Contractor Supported Electrical Estimating Supported Field Service Management Supported Flooring Supported Home Services Supported HVAC Supported Landscape Management Supported Lawn Care Supported Masonry Supported Paving and Asphalt Supported Pest Control Supported Plumbing Supported Plumbing Estimating Supported Remodeling Estimating Supported Roofing Supported Security System Installer Supported Snow Removal Supported Tradesman Job Management Supported	Categories Appliance Repair Supported Business Management Supported Cleaning Services Supported Contractor Management Supported Equipment Maintenance Supported Field Service Management Supported HVAC Supported IT Service Supported Landscape Management Supported Maintenance Management Supported Oil and Gas Supported Plumbing Supported Scheduling Supported Security System Installer Supported Service Dispatch Supported Tradesman Job Management Supported Work Order Supported Work Schedule Makers Supported
Cleaning Services Features Billing & Invoicing Supported Client Management Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Payroll Management Not Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Service History Tracking Supported Work Order Management Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Not Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Landscape Management Features Billing & Invoicing Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Groundskeeping Not Supported Inventory Control Not Supported Irrigation Tracking Not Supported Job Management Supported Landscape Design Not Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Not Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Not Supported Inventory Management Not Supported Job Costing Not Supported Lead Management Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported Tradesman Job Management Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Show More Features Lawn Care Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Employee Management Supported Equipment Management Not Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service Dispatch Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Supported Inventory Control Not Supported Mobile Access Supported Pest Activity Tracking Not Supported Pesticide Usage Tracking Not Supported Property Layouts Not Supported Quotes / Estimates Supported Scheduling Supported	Cleaning Services Features Billing & Invoicing Supported Client Management Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Payroll Management Not Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Service History Tracking Supported Work Order Management Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Landscape Management Features Billing & Invoicing Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Groundskeeping Supported Inventory Control Supported Irrigation Tracking Supported Job Management Supported Landscape Design Supported Mobile Access Supported Payroll Management Not Supported Plant Database Not Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Security System Installer Features Billing & Invoicing Supported Customer Management Supported Document Imaging Not Supported Inventory Management Supported Job Costing Supported Lead Management Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Supported Show More Features Business Management Features Billing & Invoicing Supported CRM Not Supported Employee Management Supported Financial Management Supported Inventory Management Supported Marketing Management Not Supported Order Management Not Supported Point of Sale (POS) Not Supported Project Management Not Supported Purchasing Not Supported Scheduling Not Supported Time & Expense Tracking Supported Training Management Not Supported Vendor Management Not Supported Contractor Management Features Contractor Database Not Supported Insurance Tracking Not Supported License Tracking Not Supported Permit Tracking Not Supported Skills & Competencies Not Supported Task Management Supported Work Hour Tracking Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Supported Equipment Tracking Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Supported Work Order Management Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported Maintenance Management Features Asset Tracking Supported Billing & Invoicing Supported Calibration Management Supported Dispatch Management Supported Inventory Control Supported Inventory Management Supported Key & Lock Management Supported Mobile Access Supported Planning Calendar Supported Predictive Maintenance Supported Preventive Maintenance Supported Purchasing Not Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Oil and Gas Features Compliance Management Not Supported Equipment Management Supported Inventory Management Supported Job Costing Not Supported Logistics Management Not Supported Maintenance Management Not Supported Material Management Not Supported Project Management Not Supported Resource Management Not Supported Scheduling Supported Work Order Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Not Supported Employee Scheduling Supported Facility Scheduling Supported Group Scheduling Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Not Supported Room Booking Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Supported
Integrations Google Calendar Supported Mailchimp Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Square POS Supported Stripe Supported AccessOwl Supported Birdeye Not Supported Convert Pro Supported Dextel Supported FieldStockPro Supported GeoMaps Supported Google Analytics Not Supported HelloSetter Supported Sales Ask Supported ServiceNomad Supported WordPress Not Supported dolfyn Supported Show More Integrations View All 57 Integrations	Integrations Google Calendar Supported Mailchimp Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Square POS Supported Stripe Supported AccessOwl Not Supported Birdeye Supported Convert Pro Not Supported Dextel Not Supported FieldStockPro Not Supported GeoMaps Not Supported Google Analytics Supported HelloSetter Not Supported Sales Ask Not Supported ServiceNomad Not Supported WordPress Supported dolfyn Not Supported Show More Integrations View All 17 Integrations
Claim Jobber and update features and information Claim Jobber and update features and information	Claim mHelpDesk and update features and information Claim mHelpDesk and update features and information