Jobber

Jobber

Jobber Software
4.9 out of 5 stars
+
+

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About

Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.

About

Essential tools for contractors running their independent or small to medium size business in the field. Receive leads in the field with the office in your pocket contractor management app. Send estimates remotely to customers using just their telephone number. Send Invoices to your clients no matter where they are in the world! Card payments, Venmo, Cash App, Zelle, PayPal, ACH, Wire and Checks. Organization and interact with customers. Keep track of your time and charge by the hour. Assign work to your workers on the fly in real-time. GPS location services lets you see where your workers are in the field.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Home services companies and field service professionals

Audience

Field service and home service businesses

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Pricing

$19.99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features.
  • After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card.
  • We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time.
  • Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments!
  • 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy.

Cons

  • Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us.
  • Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc.
  • With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way!
  • There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all.
  • Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Jobber Software
Founded: 2010
Canada
www.getjobber.com/

Company Information

SendWork
Founded: 2017
United States
sendwork.com

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Categories

Appliance Repair Supported
Auto Detailing Supported
Cleaning Services Supported
Flooring Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Masonry Supported
Paving and Asphalt Supported
Pest Control Supported
Plumbing Supported
Roofing Supported
Snow Removal Supported

Categories

Carpet Cleaning Supported
Cleaning Services Supported
Handyman Supported
Home Services Supported
HVAC Supported
Locksmith Supported
Pet Grooming Supported
Pool Service Supported
Roofing Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Supported
Inventory Control Supported
Irrigation Tracking Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Roofing Features

Aerial Measurement Not Supported
Billing & Invoicing Supported
Checklists & Inspections Not Supported
Commercial / Industrial Supported
Dispatch Management Supported
Lead Management Not Supported
Photo Capture Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Not Supported

Carpet Cleaning Features

Billing & Invoicing Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Mobile Access Supported
Online Booking Supported
Scheduling Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Not Supported
License Tracking Not Supported
Permit Tracking Not Supported
Skills & Competencies Not Supported
Task Management Supported
Work Hour Tracking Supported

Handyman Features

Billing & Invoicing Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Payments Supported
Payment Processing Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Pet Grooming Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Commission Management Not Supported
Inventory Management Supported
Mobile Grooming Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported
Services List Not Supported
Staff Management Supported

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Not Supported
Customer Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Work Order Management Supported

Integrations

PayPal Supported
CompanyCam Supported
Convert Pro Supported
DepositFix Supported
Dextel Supported
Enzy Supported
GiveMe5.ai Supported
Google Calendar Supported
Hatch Supported
NiceJob Supported
OutreachGenius Supported
Rosie Supported
Sameday Supported
ServiceForge Supported
Stackreaction Supported
Unmanually Supported
Venmo Not Supported
Verinode IQ Supported
VilloAI Supported
dolfyn Supported

Integrations

PayPal Supported
CompanyCam Not Supported
Convert Pro Not Supported
DepositFix Not Supported
Dextel Not Supported
Enzy Not Supported
GiveMe5.ai Not Supported
Google Calendar Not Supported
Hatch Not Supported
NiceJob Not Supported
OutreachGenius Not Supported
Rosie Not Supported
Sameday Not Supported
ServiceForge Not Supported
Stackreaction Not Supported
Unmanually Not Supported
Venmo Supported
Verinode IQ Not Supported
VilloAI Not Supported
dolfyn Not Supported
Claim Jobber and update features and information
Claim Jobber and update features and information
Claim SendWork and update features and information
Claim SendWork and update features and information