Neigbrs by Vinteum

Neigbrs by Vinteum

Vinteum Software
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About

We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance. Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system. Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.

About

Neigbrs by Vinteum is a complete management solution built for Property Management Companies, Board Members, and residents who want better communication and efficient community operations. Our all-in-one platform empowers managers to oversee multiple portfolios while giving communities a branded website and mobile app that centralize every essential task. Streamline your workflow by managing finances, maintenance requests, documents, amenity bookings, and e-voting in one unified hub. Keep your entire portfolio informed through automated multichannel communication — including SMS, email, voice calls, and app push notifications — ideal for both routine updates and emergencies. Trusted across North America, Neigbrs by Vinteum offers intuitive tools, transparent workflows, and dedicated customer support that goes the extra mile. Simplify property management and community living — with technology that brings people together.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Residential real estate companies

Audience

Homeowners associations, condos, residents, board members, and property managers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.79/unit per month
We offer three plans, Basic, Standard, and Premium, designed to fit different budgets and needs. Pricing starts at $0.79/unit per month for communities with up to 100 units. Discounts are available for annual payments. Optional email accounts and custom domains are also available.

We provide full onboarding and training to help you bring your community online smoothly. This is a one-time fee, calculated based on the size of your community.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • -Simple, modern UI that’s easy for boards, managers, and residents to adopt -Strong communication tools that reduce back-and-forth and confusion -Fast onboarding and responsive support team -Consistent product improvements and openness to feedback -Helps centralize community operations in one place
  • Kindness, respect, helpful, promptness! So much more! Thank you Daniel for all you do and all the help you continue to give me!
  • -It's so easy to use, even for non-techies! -Really like the instant feedback on Service Requests and tracking features -Love the Survey feature -Affordable -Like that we can set times for things to be sent later -Reminders -Levels of people who can see different features, folders, files... -Room reservations
  • Exceptionally responsive and willing support. Easy to use once you get used to it. Good for service request tracking, which is our biggest use.
  • I researched several products before selecting this one. Though the cost was attractive, I was most interested in the key functions; I needed something that would serve as an easy-to-use communications platform with a just the right features, practical and not overwhelming.

Cons

  • -Worth spending a bit of time on initial setup to match your community’s workflows -Some advanced configurations may require guidance from support (which is helpful) -Best results come when you standardize processes internally (roles, approvals, messaging)
  • I’m very pleased, when I need assistance Daniel has always been there for me!.
  • Only thing so far that we've had trouble with is putting in times on the calendar. For some reason it's hard to do-you can't just type them in.
  • Lack of mobile app functionality and some functions are impractical - like social media that doesn't generate a message. People just don't hang out on Venteum like they do on Facebook.
  • The product is great. If I were to do this again I would hope to be a little more patient. I could have made the development process easier if I had studied the documentation first.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rex
United States
www.jobcall.com

Company Information

Vinteum Software
Founded: 2014
Miami, FL
vinteum.io

Alternatives

Alternatives

AI Property

AI Property

IT Engineering Solutions
ActiveBuilding

ActiveBuilding

RealPage

Categories

Categories

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

HOA Features

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management Features

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Integrations

QuickBooks Accountants
Zoom

Integrations

QuickBooks Accountants
Zoom
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