Audience
Property managers that manage 50-6,000 units
About AppFolio Property Manager
AppFolio Property Manager is a complete web-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Rent Tracking, and more. Tenants can access the tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. AppFolio's Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates. AppFolio's easy to use software gives property owners more time to market, manage, and grow their business.
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Pricing
Starting Price:
$250.00/month
Pricing Details:
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Trial:
Free Trial available.
Integrations
Company Information
AppFolio
Founded: 2006
United States
www.appfolio.com
Videos and Screen Captures
AppFolio-Business-Metrics
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
AppFolio Property Manager Frequently Asked Questions
AppFolio Property Manager Product Features
Association Management
Dues Management
Supported
Email Marketing
Supported
Financial Management
Supported
Member Directory
Supported
Member Portal
Supported
Membership Management
Supported
Website Management
Supported
Chapter Management
Not Supported
Committee Management
Not Supported
Election Management
Not Supported
Event Management
Not Supported
Fundraising Management
Not Supported
Jobs Board
Not Supported
Member Communities
Not Supported
HOA
Calendar Management
Supported
Document Management
Supported
Member Communities
Supported
Member Directory
Supported
Online Payment Processing
Supported
Property Database
Supported
Website Management
Supported
Work Order Management
Supported
Committee Management
Not Supported
Event Management
Not Supported
Home Inspection
Billing & Invoicing
Supported
Color Codes / Icons
Supported
Comment Library
Supported
Commercial Inspections
Supported
Credit Card Processing
Supported
Photo Editing
Supported
Repair Estimates
Supported
Report Summary
Supported
Residential Inspections
Supported
Templates
Supported
Voice Notes
Supported
Sketching
Not Supported
Video
Not Supported
Lease Management
Billing & Invoicing
Supported
Commercial Leases
Supported
Contact Management
Supported
Landlord Database
Supported
Lease Classification
Supported
Portfolio Management
Supported
Property Management
Supported
Residential Leases
Supported
Retail Leases
Supported
Sublease Management
Supported
Tenant Database
Supported
Real Estate Marketing
Advertising Management
Supported
CRM
Supported
Contact Management
Supported
SEO
Supported
Virtual Tour
Supported
Website Builder
Supported
CMA
Not Supported
Email Marketing
Not Supported
Lead Generation
Not Supported
Listing Management / IDX
Not Supported
Presentation
Not Supported
Reporting / Analytics
Not Supported
SMS Marketing
Not Supported
Social Media Marketing
Not Supported
Real Estate Property Management
Billing & Invoicing
Supported
Commercial Properties
Supported
Contact Management
Supported
Credit Check
Supported
Expense Management
Supported
Insurance Management
Supported
Landlord Database
Supported
Late Fee Calculation
Supported
Lease Management
Supported
Maintenance Management
Supported
Owner Portal
Supported
Payment Processing
Supported
Portfolio Management
Supported
Rent Tracking
Supported
Residential Properties
Supported
Tax Management
Supported
Tenant Database
Supported
Tenant Portal
Supported
Vacancy Tracking
Supported
Website Management
Supported
Rental Property Management
Credit Check
Supported
Expense Management
Supported
Online Payments
Supported
Owner Portal
Supported
Tax Management
Supported
Tenant Management
Supported
Tenant Portal
Supported
Tenant Screening
Supported
Vacancy Tracking
Supported
Website Management
Supported
AppFolio Property Manager Additional Categories
AppFolio Property Manager Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"0 Customer Service, Avoid this App" Posted 2023-12-29
Pros: This app has absolutely no pros.
Cons: After several hours of trying to get service, I have given up. Every one of their phone lines end at a voicemail - there is no way to get anyone on the line to actually help. They direct you to speak to your property manager for any and all problems, yet property managers do not have access to tenant payments. They tell you to dispute charges with your credit card company, yet they do not have the rights to dispute the charge without hearing from the company itself.
Overall: AppFolio is the least effective, least customer-friendly app I've ever seen. They are trying to avoid all accountability and make the support process impossible.
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