+
+

Related Products

  • Buildium
    2,562 Ratings
    Visit Website
  • Rent Manager
    1,057 Ratings
    Visit Website
  • Condo Control
    527 Ratings
    Visit Website
  • TurboTenant
    874 Ratings
    Visit Website
  • PayHOA
    817 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Portfolio Manager
    3 Ratings
    Visit Website
  • Visual Lease
    450 Ratings
    Visit Website
  • FinOpsly
    3 Ratings
    Visit Website
  • 6Storage
    145 Ratings
    Visit Website

About

AppFolio Property Manager is a complete web-based Property Management system designed to give private owners or realty managing organizations and tenants an all-in-one platform that takes care of Billing & Invoicing, Credit Checks, Rent Tracking, and more. Tenants can access the tenant portal, users can send messages, request receipts, pay rent, and submit maintenance requests. AppFolio's Owner portal provides an in-depth look of Expense, Insurance, and Vacancy Tracking, as well as management for Leases, Tax, Tenant Database, and Website updates. AppFolio's easy to use software gives property owners more time to market, manage, and grow their business.

About

Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property managers that manage 50-6,000 units

Audience

Small to mid-sized landlords and property managers interested in completely free online property management software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250.00/month
$250 min. Pricing based on portfolio. Discount available w/ annual billing.
Free Version Not Supported
Free Trial Supported

Pricing

Free
All features are 100% free for landlords and property owners.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • This app has absolutely no pros.

Cons

  • After several hours of trying to get service, I have given up. Every one of their phone lines end at a voicemail - there is no way to get anyone on the line to actually help. They direct you to speak to your property manager for any and all problems, yet property managers do not have access to tenant payments. They tell you to dispute charges with your credit card company, yet they do not have the rights to dispute the charge without hearing from the company itself.

Pros & Cons from Real Users

Pros

  • User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account.
  • I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises.
  • Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance.
  • I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy.
  • The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility.

Cons

  • Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved.
  • I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc.
  • I currently do not have any cons at this time to report.
  • There is not a way to have a renter sign multiple electronic documents
  • I do not like that I do not have the option to turn off the credit card function.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AppFolio
Founded: 2006
United States
www.appfolio.com

Company Information

Innago
Founded: 2016
United States
innago.com

Alternatives

Alternatives

Rent Manager

Rent Manager

London Computer Systems

Categories

Categories

HOA Features

Calendar Management Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Association Management Features

Chapter Management Not Supported
Committee Management Not Supported
Dues Management Supported
Election Management Not Supported
Email Marketing Supported
Event Management Not Supported
Financial Management Supported
Fundraising Management Not Supported
Jobs Board Not Supported
Member Communities Not Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Home Inspection Features

Billing & Invoicing Supported
Color Codes / Icons Supported
Comment Library Supported
Commercial Inspections Supported
Credit Card Processing Supported
Photo Editing Supported
Repair Estimates Supported
Report Summary Supported
Residential Inspections Supported
Sketching Not Supported
Templates Supported
Video Not Supported
Voice Notes Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Not Supported
Lead Generation Not Supported
Listing Management / IDX Not Supported
Presentation Not Supported
Reporting / Analytics Not Supported
SEO Supported
SMS Marketing Not Supported
Social Media Marketing Not Supported
Virtual Tour Supported
Website Builder Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Not Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Not Supported
Cash Flow Analysis Supported
Critical Date Alerts Not Supported
CRM Supported
Deal Management Not Supported
For Appraisers Not Supported
For Brokers Not Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Not Supported
Strategic Planning Not Supported

Lease Accounting Features

Amortization Schedule Not Supported
Asset Management Not Supported
Billing & Invoicing Supported
Budgeting & Forecasting Not Supported
Capitalization Reporting Not Supported
Critical Date Alerts Not Supported
Expense Tracking Supported
For Equipment Leases Not Supported
For Real Estate Supported
Payment Tracking Supported
Portfolio Management Not Supported
Tax Management Not Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Not Supported
Multi-Location Supported

Integrations

AppWork Supported
AvidXchange Supported
CREx Supported
Domos Supported
DoorVault Supported
Flamingo Resident Retention Supported
Flex Supported
Helix Reports Supported
Ledgre Not Supported
NetVendor Supported
Procurify Supported
Proper AI Supported
QuickBooks Accountants Not Supported
Resident Interface Supported
Second Nature Supported
Showdigs Supported
SnapInspect Supported
UMS Supported
Umanest Supported

Integrations

AppWork Not Supported
AvidXchange Not Supported
CREx Not Supported
Domos Not Supported
DoorVault Not Supported
Flamingo Resident Retention Not Supported
Flex Not Supported
Helix Reports Not Supported
Ledgre Supported
NetVendor Not Supported
Procurify Not Supported
Proper AI Not Supported
QuickBooks Accountants Supported
Resident Interface Not Supported
Second Nature Not Supported
Showdigs Not Supported
SnapInspect Not Supported
UMS Not Supported
Umanest Not Supported
Claim AppFolio Property Manager and update features and information
Claim AppFolio Property Manager and update features and information
Claim Innago and update features and information
Claim Innago and update features and information