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About

We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance. Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system. Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.

About

UMS (Utility Management Solutions) offers comprehensive utility billing and management services tailored for multi-family, mixed-use, and manufactured housing communities. With over 15 years of experience, UMS specializes in resident billing, expense management, vacant cost recovery, and submetering solutions for water, gas, and electricity. Their resident billing services include accurate invoicing, an intuitive resident portal, and a knowledgeable call center staff based entirely in Minnesota, ensuring a friendly and efficient experience for tenants. UMS interfaces with popular property management software, delivering a seamless onboarding process for property managers and residents alike. UMS' submetering solutions feature fully wireless and remotely-read systems, allowing for precise measurement of individual unit consumption and promoting conservation by making tenants responsible for their usage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Residential real estate companies

Audience

Property managers searching for a solution to streamline utility billing and recover costs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rex
United States
www.jobcall.com

Company Information

UMS
United States
umsbilling.com

Alternatives

Alternatives

AmCoBi Utility Billing System

AmCoBi Utility Billing System

American Conservation & Billing Solutions
AI Property

AI Property

IT Engineering Solutions
ActiveBuilding

ActiveBuilding

RealPage
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems

Categories

Categories

Integrations

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR

Integrations

AppFolio Property Manager
Entrata
RealPage
Rent Manager
Yardi EHR
Claim JobCall and update features and information
Claim JobCall and update features and information
Claim UMS and update features and information
Claim UMS and update features and information