Jira Product DiscoveryAtlassian
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Related Products
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About
Jira Product Discovery is a purpose-built product management tool from Atlassian that helps teams capture, organize, prioritize, and align on product ideas and insights before they’re built, and connects discovery directly to delivery in Jira. It provides a centralized space to systematically gather opportunities, user feedback, feature requests, and market data in one place; visualize and score ideas using customizable fields and prioritization frameworks; build and share roadmaps that keep stakeholders aligned; and get feedback through reactions, comments, and voting. Because it’s natively integrated with Jira Software, teams can seamlessly link prioritized ideas to development work (epics, issues) without switching tools, reducing context-switching and ensuring the “why” behind work stays visible as it moves into engineering execution.
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About
Highly customizable all-in-one Customer Support and Feedback Software available in SaaS and On-Premise.
- Community Feedback Software
Helps to collect, organize, manage incoming feedback and feature requests. Smart voting and the commenting system helps to get insights for creating product development roadmaps.
-Help Desk with Ticketing
Feature-rich ticketing help desk system allows you to manage tickets with the help of customizable statuses, tasks, private notes, comments, reports, and Kanban Boards. Smart system automation and notification rules allow to facilitate the workload on your support team and cut expenses. Insightful Reports and Analytics system help to estimate the efficiency of your support team and analyze your customers' experience.
- Knowledge Base Software
Improve customer self-service by organizing FAQs and documentation system around your products or services. Embed knowledge base widget on any page of your website, or in a Chatbot.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product managers and cross-functional teams working in agile and continuous discovery environments who need to collect insights, prioritize work, and create shared roadmaps that connect discovery to development
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Audience
Medium and Enterprise Commercial
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Free Trial
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Pricing
$149.00/month/ 2 Agents
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAtlassian
Founded: 2002
Australia
www.atlassian.com/software/jira/product-discovery
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Company InformationUseResponse
Founded: 2012
United States
www.useresponse.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Idea Management Features
Activity Dashboard
Brainstorming
Collaboration
Creator Tracking
Idea Ranking
Project Tracking
Status Tracking
Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Jira
AccessOwl
DeepL
Facebook Messenger
Flowlu
Google Translate
Google Workspace
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
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Integrations
Jira
AccessOwl
DeepL
Facebook Messenger
Flowlu
Google Translate
Google Workspace
Help Desk Migration
HubSpot CRM
HubSpot Customer Platform
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