JLex CommentJLexArt
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RSTickets!ProRSJoomla!
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Related Products
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About
JLex Comment is the fastest way to integrate a professional commenting system for your site. It is modern and easy to use. You can react to a post, attach a file, mention a username, add stickers, use geolocation, and emojis, and style your comment. Administrator Area. All activity (comment, reaction, or report..) will be statistics by day, month through the chart. Manage (add/edit or remove) anything related to this component. Built-In Migrators. Import from CSV file and transfer comment from another extension such as JComment, K2, or Kometo with a click of a button. Over 10+ years of experience in working with Joomla!, creating extensions, building Joomla websites, custom programming. We can take care of your Joomla! or we can customize it however you need it. With our product bundles, you would be able to get up to 60% discounts on entire suite of products!
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About
We are more than happy to announce you that RSTickets!Pro, our HelpDesk ticketing system component, has been updated in order to support the new Joomla! 4 version. Although there is no stable version released yet, we are continuing the new Joomla! 4 compatibility streak and updated our RSTickets!Pro component in order to support this new version of Joomla!. Various miscellaneous adjustments we're done to RSTickets!Pro component, like tidying up the source code and updating certain areas for a more consistent display to benefit both Joomla! 3 and Joomla! 4. All RSDirectory! configuration options are gathered in the Configuration tab, where they have been grouped based on their relevance. Provides a safe and private environment for customers. Able to create and reply to tickets directly through emails. Multiple email notifications to both customers and staff.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Website owners looking to integrate a professional commenting system on their site
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Audience
Companies searching for a solution to manage and improve their operations and services
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationJLexArt
Founded: 2013
jlexart.com
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Company InformationRSJoomla!
United States
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
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Categories |
Categories |
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Community Features
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Not Supported
Group Management
Not Supported
Ideation / Crowdsourcing
Not Supported
Member Directory
Not Supported
Membership Management
Not Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Joomla!
Not Supported
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