Jira

Jira

Atlassian
TestRail

TestRail

IDERA
+
+

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About

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

About

Efficiently manage, track, and report on your software testing with web-based test case management by TestRail. Boost team productivity with real-time insights into testing progress. Use TestRail’s beautiful interface collaborate with comments, attachments and feedback loops. Generate personalized to-do lists and email notifications. Estimate effort and forecast test completion dates. Start test runs and select test cases for execution based on powerful filters. Track progress based on your historical time data. Monitor team workload to adjust assignments and resources. Capture the results of manual testing or get real-time feedback from test automation. Produce traceability and coverage reports for requirements, tests, and defects. Generate meaningful reports. Compare results across multiple test runs and configurations. TestRail integrates with leading issue tracking and test automation tools. Get the free TestRail JIRA plug-in on the Atlassian marketplace.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Software teams of all sizes

Audience

QA Managers, Software Testers, Development Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version
Free Trial

Pricing

$34.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.3 / 5
design 4.3 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The feature that stands out for me is the assignment of tasks and subtasks, as this has allowed me to have a better record and tracking of the processes that must be completed in a project, resulting in having total control and minimizing time losses in case something fails. Jira's customization is unmatched, organizing work with this platform is incredible as it gives total control to customization and even more so when it has different templates that allow streamlining the planning of a project. It has AI integrated into certain tools on this platform, this has helped me generate much more efficient reports, it also integrates with different popular platforms in relation to communication and teamwork.
  • Jira is a brilliant and exceptional tool that provides great features that makes project management easier. I have been using Jira for more than 8 years and it has been of great help to me and my organization. I like the fact that it is so easy to tailor the project management view on Jira to your organization's needs.
  • There are certain capabilities of this software which i like a lot about this software like: 1. Powerful search & filtering capabilities 2. Extensive integrations with Atlassian & third party tools 3. Granular permissions for different team roles 4. Broad ecosystem of Add-ons & apps.
  • Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics.
  • I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else.

Cons

  • Extensive and deep features that require some learning time to be able to use this tool properly. I would like them to simplify the learning process so that it is easier to adapt. In addition, its interface became more complex after applying certain updates, which radically changed how the interface was structured. Although this platform is complex to use, there are certain features that require a bit of tools, especially in the communication part. I feel that my work team has a hard time adapting to maintaining communication within this platform. It seems that Jira does not adapt to the new communication methods that currently exist.
  • To be sincere, there is nothing i dislike about Jira as it meets all my expectations.
  • The clunky interface always makes people a little confused about the features of capabilities of Jira Software, simplifying the same could benefit the users a lot.
  • Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training.
  • For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.

Pros & Cons from Real Users

Pros

  • Multiple Formats for Test cases, Hierarchical Storage, Test Runs with Results, Statuses for individual test cases.
  • Beginner friendly - Easy to learn. Personalized dashboards. Activity reports. Lots of customization options. Jira & Confluence Integration.
  • TestRail makes managing our test suites and test cases extremely easy. Set up was simple, and the reporting that TestRail provides is very good. It's hosted in the cloud too which makes it simple for our remote team members to stay involved in the testing process.

Cons

  • Don't think of any cons other than the fact that it doesn't have a mobile app.
  • No option for bulk operations - delete or mark. No integration with Slack.
  • None really so far. Had one issue that was solved by support very fast.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com/software/jira

Company Information

IDERA
Founded: 2010
United States
www.testrail.com

Alternatives

Freshservice

Freshservice

Freshworks

Alternatives

qTest

qTest

Tricentis

Categories

Categories

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Bug Tracking Features

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Kanban Features

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Project Management Features

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Scrum Features

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Automated Testing Features

Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance

Functional Testing Features

Automated Testing
Interface Testing
Regression Testing
Reporting / Analytics
Sanity Testing
Smoke Testing
System Testing
Unit Testing

Mobile App Testing Features

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Performance Testing Features

API Testing
Benchmarking
Cross Browser Testing
Debugging
Historical Reporting
Load Testing
Mobile Testing
Parallel Testing
Regression Testing
UI Testing
Web Testing

Quality Management Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Integrations

Coco Code Coverage
Endtest
Global App Testing
Integry
Jama Connect
Jira Work Management
Katalon Recorder
Katalon True Platform
Mobot
MuukTest
OpsHub
Planview Viz
Quickwork
Rally Software
Runway
TED - The Engineering Dashboard
Testim
YouTrack
Zebrunner
testRigor

Integrations

Coco Code Coverage
Endtest
Global App Testing
Integry
Jama Connect
Jira Work Management
Katalon Recorder
Katalon True Platform
Mobot
MuukTest
OpsHub
Planview Viz
Quickwork
Rally Software
Runway
TED - The Engineering Dashboard
Testim
YouTrack
Zebrunner
testRigor
Claim Jira and update features and information
Claim Jira and update features and information
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Claim TestRail and update features and information