Irisys Queue ManagementIRISYS
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Related Products
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About
Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.
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About
TurnQueue is a queue management software built for walk-in businesses where customers wait such as salons, clinics, restaurants, service centers or repair shops.
Customers scan a QR code at the counter, get a token number and track their live queue position from their phone browser. No app download. No paper slips. No hardware.
Business owners manage the queue from a simple dashboard - seeing how many customers are waiting, how many have been served today, and real-time customer feedback. Each customer sees a realistic wait time estimate based on their position in the queue. No guessing. No asking staff.
Setup takes 60 seconds. Works on any phone, any device, anywhere in the world.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses looking for a software solution to improve checkout processes and customer satisfaction
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Audience
Salons, Clinics, Restaurants, Service centers or Repair shops
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management
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Company InformationTurnQueue
Founded: 2026
India
turnqueue.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
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Integrations
Cohesion
ICONICS' Intelligent Building Software (IBSS)
Synergy eCase
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