IpSCAPE vs. Oracle Health Comparison


IpSCAPE	Oracle Health Oracle	+	+
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About ipSCAPE creates innovative cloud-based customer experience technology that is feature-rich, scalable and offers powerful integration capabilities. The ipSCAPE user interface is clean, modern and intuitive. You can easily build out campaigns and access live reports to monitor your customer service and sales teams. Designed and developed in Australia, ipSCAPE powers the multi-channel communications of leading business, enterprise and government organisations. All the channels are native to the ipSCAPE application so you don’t have to worry about complex integrations or expensive add-ons. ipSCAPE offers a variety of communication channels, calls, emails, web chat and SMS that will allow you to cater to your customer’s communication preferences, and create great customer interactions. Sophisticated dialler and lead management tools to optimise the performance of your contact centre and convert more sales.	About Connected technologies and unified data empower individuals and enable the health ecosystem to accelerate innovation and influence health outcomes. Oracle Health is building an open healthcare platform with intelligent tools for data-driven, human-centric healthcare experiences to connect consumers, healthcare providers, payers, and public health and life sciences organizations. With the largest global EHR market share, we are able to bring data together to enable clinicians, patients, and researchers to take meaningful action, advance health, and work to improve outcomes worldwide. Rated the largest revenue cycle management (RCM) leader by IDC MarketScape, we provide timely, predictive, and actionable health insights to automate processes, optimize resources, and drive efficiencies. Accelerate innovation, benefit from flexible infrastructure and platform resources, and drive clinical intelligence through our open, extensible ecosystem of partners and technologies.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies and businesses in need of a solution to improve customer experiences	Audience Healthcare organizations interested in a solution to streamline operations and automate processes
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information IpSCAPE Founded: 2005 Australia www.ipscape.com.au	Company Information Oracle Founded: 1977 United States www.oracle.com/health/
Alternatives MaintScape GrandRavine Software	Alternatives eClinicalWorks
iScape	blueBriX
KeySCAPE Transoft Solutions	VirtualHealth HELIOS VirtualHealth
OpenScape Session Border Controller Mitel	TriZetto
Unify OpenScape Mitel View All	Bamboo Health View All
Categories Call Center Supported Predictive Dialer Supported	Categories Healthcare Supported Healthcare ERP Supported Revenue Cycle Management Supported Value-Based Care Supported
Show More Features Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Not Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Not Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Not Supported Call Transfer Supported Callback Scheduling Not Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Not Supported FTC Compliance Not Supported Lead Capture Supported Lead Management Supported
Integrations Assort Health Not Supported CERTIFY Health Not Supported InvisaClaim Not Supported Kinetically Not Supported Oracle Health Ambulatory EHR Not Supported Oracle Health Blood Bank Not Supported Oracle Health Care Tracker Not Supported Oracle Health Immunization Management Not Supported Oracle Health Inpatient Pharmacy Not Supported Oracle Health Long-Term Care Not Supported Oracle Health Multum Drug Database Not Supported Oracle Health Remote Patient Monitoring Not Supported Oracle Health RevElate Patient Accounting Not Supported Oracle Health Specialty Practice Management Not Supported Phreesia Not Supported Relatient Not Supported ScribeHealth Not Supported Wildix Supported careMESH NAVIGATE Not Supported Show More Integrations View All 1 Integration	Integrations Assort Health Supported CERTIFY Health Supported InvisaClaim Supported Kinetically Supported Oracle Health Ambulatory EHR Supported Oracle Health Blood Bank Supported Oracle Health Care Tracker Supported Oracle Health Immunization Management Supported Oracle Health Inpatient Pharmacy Supported Oracle Health Long-Term Care Supported Oracle Health Multum Drug Database Supported Oracle Health Remote Patient Monitoring Supported Oracle Health RevElate Patient Accounting Supported Oracle Health Specialty Practice Management Supported Phreesia Supported Relatient Supported ScribeHealth Supported Wildix Not Supported careMESH NAVIGATE Supported Show More Integrations View All 18 Integrations
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