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About
IntuitiveStay™ is a guest feedback and staff performance platform for hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
Guests scan a QR code to rate their experience against the Guest Connection Score™ (GCS™) - a framework across four pillars: Empathy, Resilience, Anticipation, and Recognition. Poor scores fire an instant red alert to managers before checkout. Strong scores nudge guests toward a public review.
OWNER DASHBOARD
Live GCS™ data, daily morning brief, staff leaderboard, and a Reputation Gap report comparing guest scores against staff self-assessment. No PMS or demo call needed.
SERVICE SIGNATURE
Staff earn a verified performance passport built from real guest data, shareable profile, GCS™ certificate, tier progression (Bronze to Platinum), and QR-verified credentials employers can check against the live database.
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About
Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotel, B&B, restaurants, pubs, cafes, and hostel owners and managers in the hospitality sector.
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Audience
Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$27.99
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com
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Company InformationKipsu
Founded: 2010
United States
kipsu.com/hospitality/
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
OpenKey
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