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About

IntuitiveStay™ is a guest feedback and staff performance platform for hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts. GUEST FEEDBACK Guests scan a QR code to rate their experience against the Guest Connection Score™ (GCS™) - a framework across four pillars: Empathy, Resilience, Anticipation, and Recognition. Poor scores fire an instant red alert to managers before checkout. Strong scores nudge guests toward a public review. OWNER DASHBOARD Live GCS™ data, daily morning brief, staff leaderboard, and a Reputation Gap report comparing guest scores against staff self-assessment. No PMS or demo call needed. SERVICE SIGNATURE Staff earn a verified performance passport built from real guest data, shareable profile, GCS™ certificate, tier progression (Bronze to Platinum), and QR-verified credentials employers can check against the live database.

About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotel, B&B, restaurants, pubs, cafes, and hostel owners and managers in the hospitality sector.

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$27.99
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IntuitiveStay
Founded: 2026
United Kingdom
www.intuitivestay.com

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/

Alternatives

Alternatives

Go Moment Ivy

Go Moment Ivy

Go Moment
SABA Chatbot

SABA Chatbot

SABA Hospitality
rGuest Express

rGuest Express

Agilysys

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

OpenKey

Integrations

OpenKey
Claim IntuitiveStay and update features and information
Claim IntuitiveStay and update features and information
Claim Kipsu and update features and information
Claim Kipsu and update features and information