IntouchSurvey®Intouch Insight
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Related Products
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About
IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the voice of the customer at every level.
You turn feedback into meaningful insight, gaining clarity on how operations impact satisfaction and acting quickly to resolve issues and scale successes.
Key features include:
● Multi-channel reach across web, email, SMS, and more
● Real-time dashboards that highlight what matters most
● Customizable templates for NPS, CSAT, and other survey types
● Skip logic and branching to create dynamic survey flows
● Automated alerts that notify teams of urgent feedback
● Enterprise rollups to compare and track performance across locations
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About
Voiceform is the first of its kind insights platform for customer, employee and audience feedback. Create voice, video, audio and text surveys and forms that feel like an engaging conversation, and help you easily automate and scale customer interviews.. Collect and share rich data and feedback, and turn your more insightful datapoints from your customers into powerful testimonials, marketing material and more.
The Voiceform platform offers easy-to-use templates to get started, and help you create surveys, forms and workflows that can be shared in multiple languages. Share your forms via email, chat, embed or widget. Access rich data analysis tools like sentiment, thematic and topic extraction.
Voiceform offers thousands of integrations, custom logic and creates auto-generated reports and content. Get started in minutes, and collect data that harnesses the power of your customer's voice.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a customer feedback tools and survey methods to find actionable insights of their customer experience
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Audience
Voiceform is perfect for Marketing, Product and Research teams looking to automate customer interviews
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$79/month
Billed annually or monthly
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIntouch Insight
Founded: 1992
United States & Canada
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
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Company InformationVoiceform
Founded: 2021
Canada
www.voiceform.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Zapier
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