Intermedia Unite

Intermedia Unite

Intermedia
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About

Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.

About

WorkHub Connect is a team conferencing tool that enables you to chat, make phone calls, and have video calls with your team members. It is especially effective in the hybrid work environment. Its intelligent Team Wall feature captures the live headshots of the users after regular intervals, giving an experience of working in a real-time. Additionally, WorkHub Connect provides widgets to enable live support and external communication on your websites. Some of its features are: - Intelligent Team Wall - Single Click calling - Uninterrupted Internal Communication - Chat Without Limits - Swift Screen Sharing And much more. It is also available on mobile devices to give you a seamless experience of communication on the go.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes searching for a complete Business VoIP solution

Audience

Insurance, Hospitality, Software Companies, Healthcare, Transportation, Retail, SaaS Based Companies, Advertising Companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$3/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.3 / 5
design 3.5 / 5
support 4.2 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intermedia
Founded: 1993
United States
www.intermedia.com

Company Information

WorkHub
Founded: 2022
United States
www.workhub.ai/connect/

Alternatives

Alternatives

Dream Broker #One

Dream Broker #One

Dream Broker

Categories

Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It unifies voice, chat, SMS, and email into one platform, enabling teams to engage customers seamlessly without switching tools. Intelligent routing and self-service connect customers to the right resource quickly, while automating routine inquiries to reduce wait times. Agents have access to customer context, interaction history, and collaboration tools in one place to resolve issues faster. AI-powered features like real-time assistance, summaries, and insights support agents and help supervisors improve performance and service quality. Built-in dashboards, reporting, and secure recording provide visibility and support compliance. Backed by 99.999% uptime and J.D. Power-certified support, it delivers reliable performance—resulting in better service, more productive teams, and simpler customer communications.

Categories

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Salesforce
ALGO
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
NetSuite CRM
Pipedrive
Sales Robots
ServiceNow
Slack
Trello
Zoho SalesInbox
monday AI work platform

Integrations

Salesforce
ALGO
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
NetSuite CRM
Pipedrive
Sales Robots
ServiceNow
Slack
Trello
Zoho SalesInbox
monday AI work platform
Claim WorkHub Connect and update features and information
Claim WorkHub Connect and update features and information