Intermedia Unite vs. Microtalk Comparison


Intermedia Unite Intermedia	Microtalk Microtalk Europe Limited	+	+
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About Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.		About Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes searching for a complete Business VoIP solution		Audience Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos No images available
Pricing No information available. Free Version Free Trial		Pricing $20/month Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Intermedia Founded: 1993 United States www.intermedia.com		Company Information Microtalk Europe Limited Founded: 2008 United Kingdom microtalk.co.uk
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Dialpad Connect Dialpad		ULTATEL
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Categories AI Receptionists Business Phone Systems Business VoIP Call Center Contact Center as a Service (CCaaS) SIP Trunk Team Communication Telephony UCaaS Unified Communications Video Conferencing Web Conferencing Workforce Optimization (WFO)		Categories Business VoIP Call Center Cloud PBX Contact Center as a Service (CCaaS) UCaaS Unified Communications
Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Show More Features Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard		Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Show More Features Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing
Integrations Active Directory Bigin by Zoho CRM Datto Workplace HubSpot CRM Microsoft 365 Microsoft Copilot Sales Robots Salesforce Wufoo View All 6 Integrations		Integrations Active Directory Bigin by Zoho CRM Datto Workplace HubSpot CRM Microsoft 365 Microsoft Copilot Sales Robots Salesforce Wufoo View All 3 Integrations
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