IntermapperFortra
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SPoTSLegendSoft
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Related Products
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About
Intermapper's network monitoring software helps you create a network map, giving you a live view of what's happening on your network. Color-coded statuses tell you what's up and what's down. A variety of map layout options and icon choices help bring your unique IT environment to life. When there's trouble, Intermapper sends you real-time alerts via text, email, sound, and more. You'll be able to find and fix technology issues before users or customers are impacted. Spot problems across your distributed environment in seconds (not hours). You and your IT team will save time, reduce frustration, and keep customers and users happy. Automatically discover and document every IP-enabled device in your network within minutes with network mapping software from Intermapper. Customize the look of your map with hundreds of icons and background options. You can also create hierarchical maps and sub-maps to show certain network areas, such as a floor of a building, classroom, or closet.
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About
SPoTS (an acronym for Service and Problem Tracking System) is a browser-based software application used to track dynamic and actionable business information. SPoTS is especially efficient and beneficial for small or mid-sized businesses that do not wish to manage their own information systems or are too focused or busy to do so. While SPoTS excels as trouble ticket software in an Information Technology environment, it is much more than a trouble ticketing system. In fact, over one-half of SPoTS' customer base is in a field or industry unrelated to Information Systems or Information Technology. Because of its inherent flexibility, not only is SPoTS used for trouble ticketing, issue tracking, and customer relationship management (CRM). SPoTS® is developed and operated by LegendSoft, Inc., an Application Service Provider (ASP), and a provider of software consulting services to both public corporations and private businesses in Atlanta Georgia.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT professionals that want to map and monitor their entire distributed IT environment with powerful, user-friendly software
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Audience
Businesses searching for a solution to improve their services and track information
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFortra
Founded: 1982
United States
www.fortra.com/product-lines/intermapper
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Company InformationLegendSoft
www.troubleticketsoftware.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Network Mapping Features
Color Codes / Icons
Supported
Compliance Management
Not Supported
Device Auto Discovery
Supported
Hierarchical Mapping
Supported
Location-Based Mapping
Supported
Map Exporting
Supported
On-Demand Mapping
Supported
Reporting/Analytics
Supported
Self-Updating Maps
Supported
Web Traffic Reporting
Not Supported
Network Monitoring Features
Bandwidth Monitoring
Supported
Baseline Manager
Not Supported
Diagnostic Tools
Not Supported
Internet Usage Monitoring
Supported
IP Address Monitoring
Supported
Real Time Analytics
Supported
Resource Management
Not Supported
Server Monitoring
Supported
SLA Monitoring
Supported
Uptime Monitoring
Supported
Web Traffic Reporting
Not Supported
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Issue Tracking Features
Assignment Management
Not Supported
Dashboard
Not Supported
Escalation Management
Not Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Supported
Recurring Issues
Not Supported
Scheduling
Not Supported
Task Management
Supported
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Integrations
BriefYourMarket.com
Not Supported
Vityl IT & Business Monitoring
Supported
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Integrations
BriefYourMarket.com
Supported
Vityl IT & Business Monitoring
Not Supported
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