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About

With Interactions Digital Roots, you can easily monitor, measure, and engage with social media conversations about your brand from a single platform. By leveraging artificial intelligence, our system is able to deliver highly relevant customer conversations and insights from any source on the web. Unlike most traditional social listening and engagement tools that rely on user-generated rules and popular keywords to identify engagement opportunities, Digital Roots leverages artificial intelligence to comb through social conversations and find the most relevant posts. Our tool removes the need for manual searching, so that you can spend more time engaging with the right customers. And since we incorporate natural language processing and machine learning, our tool learns from what users are doing and gets smarter over time.

About

ReadPartner is a media intelligence platform designed to help organizations consolidate media monitoring, social media listening, trend analysis, and data insights into one modern dashboard so teams can make smarter, faster decisions. It tracks mentions of keywords, brands, competitors, and topics across thousands of news outlets and social platforms, delivering real-time alerts, automated trend detection, and sentiment analysis so users can identify market shifts, emerging risks, and audience perception without manual research. It includes tools for keyword monitoring, bias detection, media outreach, internal newsletters, executive reporting, and crisis management, plus a context-aware AI assistant that highlights key developments and helps generate reports. ReadPartner prioritizes relevant updates by filtering noise and visualizing popularity and sentiment over time, enabling data-driven insights and collaborative workflows that keep teams aligned and informed.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to engage with social media conversations from a single platform

Audience

Business teams, PR and marketing professionals, risk managers, and executives who need to monitor, analyze, and act on news and social media data in real time to inform strategic decisions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Interactions
Founded: 2004
United States
www.interactions.com/products/social-customer-care/

Company Information

ReadPartner
Founded: 2024
United Kingdom
readpartner.com

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook Supported
Instagram Supported
LinkedIn Supported
X (Twitter) Supported

Integrations

Facebook Not Supported
Instagram Not Supported
LinkedIn Not Supported
X (Twitter) Not Supported
Claim Interactions Digital Roots and update features and information
Claim Interactions Digital Roots and update features and information
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