IntelliDialer

IntelliDialer

Intelliverse
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About

Intelliverse's Sales Dialer software dramatically increases sales results by delivering speed, efficiency and predictability to the sales process. By using data-driven insights & real-time analytics, Intelliverse’s sales acceleration technology empowers salespeople to sell smarter and faster, ultimately driving high performance sales teams that accelerate sales and grow revenue. Fully integrates with your CRM, including Salesforce.com and Microsoft Dynamics. The integrated solutions provide seamless access & transfer of data between both systems and integrated reporting of call logs and contact histories. Offers you on-demand stats for your entire team and tracks dials, call dispositions and meetings that have been set. Plus, it helps improve response time of inbound leads and helps ensure every lead is called at least five times. With local presence, businesses have the ability to improve outbound prospecting connect rates by up to 58% using phone numbers that are “local”.

About

iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended operations with features like predictive, power, preview, and auto dialers, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call, real-time dashboards, advanced call routing, and a Movable Dialer for flexible agent workflows. Designed for scalability, iCallify improves efficiency, boosts conversions, and delivers personalized experiences. It offers multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), Theme Customization for brand alignment, TCPA Compliance for secure outreach, and seamless CRM and third-party integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Sales teams and companies interested in a solution to increases sales results and improve response time of inbound leads

Audience

SMBs, large enterprises, BPOs, banks, healthcare providers, e-commerce, telecom, real estate, and IT/ICT companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49
Free Version Not Supported
Free Trial Supported

Pricing

$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.3 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • iCallify brings useful contact center capabilities into one platform. I particularly like its calling, IVR, call routing, monitoring, reporting, and dialer features. The platform provides flexibility for different communication workflows and can be adapted to varying business requirements.
  • Comprehensive omnichannel contact center features Auto, predictive, power, and preview dialers Easy-to-use agent and supervisor interfaces Real-time monitoring and reporting WhatsApp and messaging integration Suitable for different business and contact center requirements
  • Robust multi-tenant architecture White-label support for service providers Comprehensive contact center and UC features Flexible deployment options Excellent customer support
  • Easy-to-use interface with a short learning curve. Comprehensive contact center and cloud IP PBX features in one platform. Reliable call quality and stable performance. Omnichannel support for voice, SMS, and other customer communication channels. Powerful call routing, IVR, and real-time analytics. Scalable for businesses of different sizes. Responsive and knowledgeable customer support. Flexible customization and integration options.
  • Easy campaign setup with bulk voice message delivery. Supports personalized and scheduled broadcasts. Real-time analytics for campaign tracking.

Cons

  • The platform has many available features, so understanding and configuring everything can take some time for new users. More detailed onboarding guidance and simplified configuration would make the initial experience easier.
  • The platform has a wide range of features, so new users may need some time to explore and understand all the available functionality.
  • The platform offers many advanced features, so new users may need a little time to explore everything. However, the documentation and support team make the learning process smooth.
  • The extensive feature set can take time to fully explore for new users. Some advanced configurations may require assistance from the support team during initial setup.
  • Dashboard could be more customizable for detailed campaign insights.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Intelliverse
Founded: 1984
United States
www.intelliverse.com/services/intellisales-dialer.shtml

Company Information

iCallify
Founded: 2011
United States
icallify.com

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications

Alternatives

T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
BelSmart

BelSmart

Beltalk Solutions
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)
MySalesDialerPro

MySalesDialerPro

FieldWorkMobility
uContact

uContact

net2phone

Categories

Auto Dialer Supported
Sales Dialers Supported

Categories

Auto Dialer Supported
Call Center Supported
IVR Supported
Power Dialers Supported
Predictive Dialer Supported
Sales Dialers Supported
Voice Broadcasting Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Integrations

Salesforce Supported
Microsoft Dynamics 365 Supported
Odoo Not Supported
WhatsApp Not Supported
Zoho CRM Not Supported

Integrations

Salesforce Supported
Microsoft Dynamics 365 Not Supported
Odoo Supported
WhatsApp Supported
Zoho CRM Supported
Claim IntelliDialer and update features and information
Claim IntelliDialer and update features and information
Claim iCallify and update features and information
Claim iCallify and update features and information