+
+

Related Products

  • ManageEngine ServiceDesk Plus
    1,947 Ratings
    Visit Website
  • VoucherCart
    67 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website
  • Plauti
    124 Ratings
    Visit Website
  • KORONA POS
    228 Ratings
    Visit Website
  • Pensero
    2 Ratings
    Visit Website
  • Eventgroove
    13 Ratings
    Visit Website
  • Freshservice
    2,128 Ratings
    Visit Website
  • Pylon
    111 Ratings
    Visit Website

About

InteGreat Web Services makes it easy for you to interact with Collabrance and GreatAmerica while remaining in your primary business management systems. Collabrance collaborated with ConnectWise to create a ticketing integration that allows MSPs a seamlessly transfer of tickets between Collabrance and the MSP. This allows Collabrance and MSPs to work more cohesively and efficiently on the same ticket when needed to resolve customers’ IT issues. Replicated information that will provide the same view of customer information. New Field for Collabrance Ticket Number. Monitor and manage your customer tickets and activity. Secure platform to share information and intelligence. Reduce errors and confusion by working on the same ticket in separate systems. Automatically shares customer information in real time for up-to-date data that includes the following fields, company, Collabrance Ticket Number, all notes, configuration name, status, site, and contact.

About

Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises seeking a solution to interact with other applications while remaining in their primary business management system

Audience

B2B support teams seeking to centralize customer conversations and automate routine ticket resolution with AI while escalating complex issues to human agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$110 per user per month
Free Version
Free Trial

Pricing

€9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Collabrance
Founded: 2009
United States
www.collabrance.com/what-we-do/resources/integreat

Company Information

Talki
Founded: 2026
United States
talki.tech/

Alternatives

Alternatives

Vorex

Vorex

Kaseya

Categories

Categories

Integrations

ConnectWise PSA
DeepL
Telegram

Integrations

ConnectWise PSA
DeepL
Telegram
Claim InteGreat Web Services and update features and information
Claim InteGreat Web Services and update features and information
Claim Talki and update features and information
Claim Talki and update features and information