InteGreat Web ServicesCollabrance
|
||||||
Related Products
|
||||||
About
InteGreat Web Services makes it easy for you to interact with Collabrance and GreatAmerica while remaining in your primary business management systems. Collabrance collaborated with ConnectWise to create a ticketing integration that allows MSPs a seamlessly transfer of tickets between Collabrance and the MSP. This allows Collabrance and MSPs to work more cohesively and efficiently on the same ticket when needed to resolve customers’ IT issues. Replicated information that will provide the same view of customer information. New Field for Collabrance Ticket Number. Monitor and manage your customer tickets and activity. Secure platform to share information and intelligence. Reduce errors and confusion by working on the same ticket in separate systems. Automatically shares customer information in real time for up-to-date data that includes the following fields, company, Collabrance Ticket Number, all notes, configuration name, status, site, and contact.
|
About
Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Enterprises seeking a solution to interact with other applications while remaining in their primary business management system
|
Audience
B2B support teams seeking to centralize customer conversations and automate routine ticket resolution with AI while escalating complex issues to human agents
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$110 per user per month
Free Version
Free Trial
|
Pricing
€9 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationCollabrance
Founded: 2009
United States
www.collabrance.com/what-we-do/resources/integreat
|
Company InformationTalki
Founded: 2026
United States
talki.tech/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
|
|
|