Instio GEM

Instio GEM

Instio
+
+

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About

Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions.

About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Guest management and service quality monitoring solution for hotels

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Instio
Founded: 2015
India
instio.co/guest-messaging/

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Alternatives

Alternatives

Reviato

Reviato

EthosLink

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
FLEXIPASS
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
FLEXIPASS
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE
Claim Instio GEM and update features and information
Claim Instio GEM and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information