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About

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how exactly people are using your site again. See exactly what users are looking for and how they use your site. Understand their mindset and increase your conversion rate. Discover where visitors are getting confused on your site and what's getting their attention. With Inspectlet's mature filtering capabilities, you'll be able to find exactly the visitors you're interested in watching. For example, selecting a few checkboxes will let you find videos of new visitors from AdWords that bought something on your site. Our funnel analysis tool can show you recordings of people that added something to their cart, but never proceeded to checkout. Slice and dice your data however you want.

About

Once you have Tend up and running, you’ll have a good understanding of what marketing works for you and what doesn’t. Either way, you won’t need to rely on hopes, hunches and an ouiji board to make your next moves. Not everything is going to work. In fact, most things don’t work right away. That’s ok. You’ll have a framework for action. Tweak what’s kinda working, trim what’s not working and try new things. Getting customers takes a bit of elbow grease, But learn what people respond to and do the work, people will come. The better you get, the more you’ll grow. Once your tracking script is installed, you'll see a summary of identified contacts and their visit history in the dashboard. Scrolling through your dashboard will give you a good sense of which websites referred people to your site as well as the pages they visited once they were on the site.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Session Recording solution for companies

Audience

Web Analytics solution for developers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version Supported
Free Trial Not Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Inspectlet is the best software to get insights about the visitors on our webpage. It comes with a greatly designed interface that has its tools visually available to be used and it does a great job at recording sessions. Inspectlet has allowed me to take a deeper look at how our visitors interact with our page and have detailed insights on what’s happening, what are they more interested in, what aspects of our page they are not interested, what is confusing and what is helpful; it is a very broad software that has the right tools to study all these factors very deeply to gain enough knowledge to improve our customer experience on our website. I can see things like what they interact with through clicks, movement of the mouse on the screen, and more, which is a great helpful resource as I can sort out all these individual users and study them separately and together to gain more insight. Inspectlet has a powerful heatmap that covers everything on our page and studies where our visitors are looking, and what gains more interest to them upon entering our page, this is a great tool to understand the changes that we can do to our page in order to have more people successfully buy one of our products or sign to our newsletter, we can know if our products gain enough interest to them and create a well organized and thoughtful campaign in order to improve, thanks to this software’s analytics. Another aspect that I also like about Inspectlet is the fact that I have the power to test different versions of mockups for our page to see if they will do well or bad based on the past insights that I get from the screen recordings and the heatmaps, I can easily study everything and create reports that will help me understand if the changes being made will actually work the way I want them to or not and if not, what we can do to actually make something that will improve our customer experience.
  • Inspectlet offer very dynamic and interactive heat map solutions for websites which are very easy to understand and analyse, it offers split testing. The best part of Inspectlet is the ability to to segment the data and analyses based on different user group like return customers, new visitors, abandoned cart customers. Inspectlet is basically divided in three categories as session recordings, dynamic heatmaps, form analytics.

Cons

  • The lack of a permanent cloud saving option for screen recordings is very prominent on Inspectlet, the sessions can only be saved for a period of time and they will be deleted, which is honestly not a bad thing, but it’s also not a good thing if I want to gain access to past recordings in order to understand past behaviors, but I can’t because they are not saved automatically and permanently. I have also experienced many bugs while using this software, for example, I tend to experience bugs while watching recorded sessions, some of the sessions aren’t recorded very well so it creates missing information that is prevalent for us, or sometimes while sorting out the recorded sessions, it won’t actually show the filtered list and I have to try again. Another thing that has happened a few times while using this software is that the main page will take longer time than usual to load, and it is a bit annoying as I want a fast reliable software. Inspectlet is a great software that has the right tools to gain access to many important insights in our business, but it’s nowhere near perfect and it is still improving its tools.
  • Inspectlet is very interactive heat map and form analytics solution which is not easy to find with other platforms it helps a lot to redesign the forms so that you can increase the conversion.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Inspectlet
United States
www.inspectlet.com

Company Information

Tend
United States
tend.io

Alternatives

Alternatives

Opti-Behavior

Opti-Behavior

OptiUser

Categories

Digital Analytics Supported
Heatmap Supported
Session Replay Supported

Categories

Farm Management Supported
Web Analytics Supported

Heatmap Features

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Not Supported
Element Analytics Not Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported
Website Analytics Not Supported

Farm Management Features

Barcoding / RFID Not Supported
Built-in Accounting Supported
Contract Management Not Supported
CRM Supported
Crop Management Supported
Customer Management Supported
Financial Management Not Supported
Greenhouse Management Not Supported
Inventory Management Not Supported
Labor Management Supported
Livestock Management Supported
Order Processing Not Supported
Pricing Management Not Supported
Supplier Management Not Supported
Traceability Not Supported
Weather Records Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Not Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Integrations

Convert Experiences Supported
Desktop.com Supported
Freshpaint Supported
Parsey Supported
Rippling Supported
Stackreaction Supported
VEVS Car Rental Software Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Convert Experiences Not Supported
Desktop.com Not Supported
Freshpaint Not Supported
Parsey Not Supported
Rippling Not Supported
Stackreaction Not Supported
VEVS Car Rental Software Not Supported
Wufoo Supported
Zapier Supported
Claim Inspectlet and update features and information
Claim Inspectlet and update features and information
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Claim Tend and update features and information