Scritch

Scritch

Okapi Works
+
+

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About

Insights by Promevo is a read-only reporting and governance platform for organizations using Gemini Enterprise and Google Cloud. It brings together reporting on Gemini license activity, custom AI agents, cloud access, and AI and cloud costs. Teams can review license use and identify idle seats; inventory custom agents and examine their models, tools, health, and errors; and attribute token or model spending to teams and projects. FinOps dashboards show cloud spending trends and budget-versus-actuals, while access reports map users to Google Cloud assets to help identify permissions that may be broader than needed. The product connects through read-only APIs and is designed not to change customer environments or read or store prompt content. Promevo offers Insights alongside gPanel.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations using Gemini Enterprise and Google Cloud whose IT, security, and finance teams need visibility into license usage, custom AI agents, access permissions, and AI and cloud spend.

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Currently offered alongside gPanel as a bundled solution.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Promevo
Founded: 2001
United States
promevo.com/insights

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

Chaser

Chaser

Chaser.cash
RetryFix

RetryFix

Cloud Traffic Ltd

Categories

Categories

Customer Service Supported

Integrations

Discord Not Supported
Gemini Enterprise Supported
Google Cloud Platform Supported
Google Workspace Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Discord Supported
Gemini Enterprise Not Supported
Google Cloud Platform Not Supported
Google Workspace Not Supported
Intercom Supported
Jira Supported
Linear Supported
Slack Supported
Zendesk Supported
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