InsightFinder vs. ServiceNow Problem Management Comparison


InsightFinder	ServiceNow Problem Management ServiceNow	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 2,941 Ratings Visit Website Grafana Cloud Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources. 861 Ratings Visit Website Statseeker Statseeker is a fully-featured network performance monitoring solution. It's highly scalable and delivers fast real-time performance data from a minimal server footprint. Statseeker can be up and running within minutes, and discovering your entire network in less than an hour, without any significant effect on your bandwidth availability. Statseeker monitors networks of any size, polling up to one million interfaces every 60 seconds, collecting network data such as SNMP, ping, NetFlow (sFlow and J-Flow), syslog and trap messages and API data, as well as SDN configuration and health metrics. Your network performance data is never averaged or rolled up. This removes the guesswork in identifying over- and underutilized infrastructure, conducting root cause analysis, or capacity planning. Statseeker's out-of-the-box dashboards and reports give you the contextual data needed to proactively monitor your network and fix problems before users are aware. 35 Ratings Visit Website NeuBird NeuBird is the governed center of agentic operations: one secure, audited connection to your telemetry and your LLMs, with a memory of every investigation, so your engineers, your leaders, and your own agents all start from what the company already knows. 2 Ratings Visit Website Cloudflare Cloudflare is the foundation for your infrastructure, applications, and teams. Cloudflare secures and ensures the reliability of your external-facing resources such as websites, APIs, and applications. It protects your internal resources such as behind-the-firewall applications, teams, and devices. And it is your platform for developing globally scalable applications. Your website, APIs, and applications are your key channels for doing business with your customers and suppliers. As more and more shift online, ensuring these resources are secure, performant and reliable is a business imperative. Cloudflare for Infrastructure is a complete solution to enable this for anything connected to the Internet. Behind-the-firewall applications and devices are foundational to the work of your internal teams. The recent surge in remote work is testing the limits of many organizations’ VPN and other hardware solutions. 2,048 Ratings Visit Website Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. 479 Ratings Visit Website Fraud.net Fraudnet's AI-driven platform empowers enterprises to prevent threats, streamline compliance, and manage risk in real-time. Our sophisticated machine learning models continuously learn from billions of transactions to identify anomalies and predict fraud attacks. Our unified solutions: comprehensive screening for smoother onboarding & improved compliance, continuous monitoring to proactively identify new threats, & precision fraud detection across channels and payment types. With dozens of data integrations and advanced analytics, you'll dramatically reduce false positives while gaining unmatched visibility. And, with no-code/low-code integration, our solution scales effortlessly as you grow. The results speak volumes: Leading payments companies, financial institutions, innovative fintechs, and commerce brands trust us worldwide—and they're seeing dramatic results: 80% reduction in fraud losses and 97% fewer false positives. Request your demo today and discover Fraudnet. 56 Ratings Visit Website Intelex Intelex is an integrated software solution for managing Environmental, Health, Safety and Quality (EHSQ) programs. Intelex’s scalable platform is designed to store, manage and analyze EHS and Quality data in one place. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: - Drive better results in your EHSQ program by monitoring workflows to achieve top performance and gain control. - Identify trends and tendencies by setting goals to gain greater insight into your EHSQ program to enhance judgement. - Reduce incidents and administrative work by easily monitoring, managing, optimizing and drawing insights from your safety data with our user-friendly safety software solution. - Streamline air, water and waste emissions management and reporting, and track and manage environmental outputs to achieve sustainability goals. - Drive continuous quality improvement activities across multiple departments, sites or locations. 193 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 678 Ratings Visit Website SBS Quality Management Software Affordable QMS Software for Small and Midsize Organizations The SBS QMS Suite is an integrated Quality Management System (QMS) software solution designed to help small and midsize manufacturers and other quality-driven organizations efficiently manage ISO 9001 and related quality requirements. Five specialized modules provide document control, employee training, CAPA and nonconformance management, audits, risk management, calibration, preventive maintenance, supplier management, inspection and SPC. SBS QMS Software is available as a cloud-based or locally installed solution and uses flexible concurrent-user licensing. Organizations may implement the complete QMS Suite or purchase individual modules to fit their quality system requirements and budget. Professional QMS capabilities without the enterprise price tag. The SBS QMS Suite of modules: SBS Quality Database - CAPA / 8D with root cause analysis - Nonconformance management - Risk analysis (FMEA, SWOT, etc.) - Audit management - Environmental Health and Safety (EHS) module SBS Ground Control - Employee training management (LMS) - Document control - Change Control SBS Asset Tracking Database - Calibrated equipment - Preventive maintenance SBS Inspection Database - Data collection / SPC - Control Plans SBS Vendor Management - Approved vendor list / AVL - Supplier qualification plans For a small or midsize manufacturer seeking ISO 9001 QMS functionality without enterprise-level cost and complexity, SBS QMS Suite is an option worth considering. 7 Ratings Visit Website
About InsightFinder Unified Intelligence Engine (UIE) platform provides human-centered AI solutions for identifying incident root causes, and predicting and preventing production incidents. Powered by patented self-tuning unsupervised machine learning, InsightFinder continuously learns from metric time series, logs, traces, and triage threads from SREs and DevOps Engineers to bubble up root causes and predict incidents from the source. Companies of all sizes have embraced the platform and seen that business-impacting incidents can be predicted hours ahead with clearly pinpointed root causes. Survey a comprehensive overview of your IT Ops ecosystem, including patterns, trends, and team activities. Also view calculations that demonstrate overall downtime savings, cost of labor savings, and number of incidents resolved.	About ServiceNow® Problem Management makes it possible to restore services quickly—often helping you prevent issues from happening in the first place. With a structured workflow for diagnosing root causes and fixing problems, ServiceNow empowers you to eliminate recurring incidents and minimize the impact of unexpected disruptions. Automated workflows allow problem managers to easily document workarounds and solutions, so IT teams can focus and get more done. With a consolidated view of the incidents and related changes, IT can deliver faster responses and solutions. Speed resolution, slash disruptions, and minimize the impact by publishing solutions and workarounds. Find and address potential failure points and determine issue impact all in one place. Reduce future disruptions from repeat incidents by giving IT the means to stop issues at the source. Increase transparency and collaborate more effectively by sharing updates with service subscribers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Organizations looking for a human centered AI solution for incident investigation and prevention	Audience Teams looking to restore services quickly
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $2.5 per core per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information InsightFinder Founded: 2015 United States insightfinder.com	Company Information ServiceNow Founded: 2004 United States www.servicenow.com/products/problem-management.html
Alternatives Arize AI	Alternatives ServiceNow Cloud Observability ServiceNow
Splunk IT Service Intelligence Cisco	Shift Left Recast Software
BigPanda	Virima Virima Inc.
Cortex XCOR Palo Alto Networks	BigPanda
Splunk Enterprise Cisco View All	NetkaQuartz Service Desk X Netka System View All
Categories AI Observability Supported Anomaly Detection Supported Artificial Intelligence Supported IT Infrastructure Monitoring Supported Machine Learning Supported Observability Supported Predictive Analytics Supported Root Cause Analysis Supported	Categories IT Management Supported

Integrations AWS CloudTrail Supported Amazon CloudWatch Supported BigPanda Supported Cassandra Supported Confluent Supported Datadog Supported Elastic Cloud Supported ExtraHop RevealX Supported GitHub Supported Google Ads Supported Jira Supported Kubernetes Supported Microsoft Teams Supported New Relic Supported OpenTSDB Supported Sentry Supported Splunk AppDynamics Supported Splunk Cloud Platform Supported Sumo Logic Supported VMware vCenter Supported Show More Integrations View All 48 Integrations	Integrations AWS CloudTrail Not Supported Amazon CloudWatch Not Supported BigPanda Not Supported Cassandra Not Supported Confluent Not Supported Datadog Not Supported Elastic Cloud Not Supported ExtraHop RevealX Not Supported GitHub Not Supported Google Ads Not Supported Jira Not Supported Kubernetes Not Supported Microsoft Teams Not Supported New Relic Not Supported OpenTSDB Not Supported Sentry Not Supported Splunk AppDynamics Not Supported Splunk Cloud Platform Not Supported Sumo Logic Not Supported VMware vCenter Not Supported Show More Integrations View All 1 Integration
Claim InsightFinder and update features and information Claim InsightFinder and update features and information	Claim ServiceNow Problem Management and update features and information Claim ServiceNow Problem Management and update features and information