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About

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

About

Today we live in the “experience economy”: customers value their experience more than the product itself. Customer feedback and data analysis are more essential than ever to control your customer satisfaction The solution: precisely analyze your main indicators – NPS (Net promoter Score), CSAT (Customer Satisfaction Score) and CES (Customer Effort Score) – in order to finely and efficiently manage your customer experience. With Vocaza, manage serenely and significantly improve customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Engagement platform for companies

Audience

Companies that need a survey, NPS, CSAT, and CES solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Super cool tool and works great to be able to get reviews from your happy customers. Very impressed.

Cons

  • Not much, maybe kinda slow on updates but it's reliable as is.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

InputKit
Founded: 2017
Canada
inputkit.io

Company Information

Vocaza
Founded: 2004
France
www.vocaza.com

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

Simplesat

Simplesat

Pronto Holdings

Categories

NPS Supported
Survey Supported

Categories

NPS Supported
Survey Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported

Integrations

RubberDuck Supported
Wufoo Supported

Integrations

RubberDuck Not Supported
Wufoo Not Supported
Claim InputKit and update features and information
Claim InputKit and update features and information
Claim Vocaza and update features and information
Claim Vocaza and update features and information