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About

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Engagement platform for companies

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version
Free Trial

Pricing

$56 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InputKit
Founded: 2017
Canada
inputkit.io

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Integrations

ActiveCampaign
Adobe Marketo Engage
Amplitude
Campaign Monitor
GetResponse
Gong
Google Meet
Integry
Kit
Klaviyo
Mailchimp
Pipedrive
RudderStack
Salesforce
Salesforce Marketing Cloud Account Engagement
Slack
Wufoo
Zapier
Zendesk
Zoho Campaigns

Integrations

ActiveCampaign
Adobe Marketo Engage
Amplitude
Campaign Monitor
GetResponse
Gong
Google Meet
Integry
Kit
Klaviyo
Mailchimp
Pipedrive
RudderStack
Salesforce
Salesforce Marketing Cloud Account Engagement
Slack
Wufoo
Zapier
Zendesk
Zoho Campaigns
Claim InputKit and update features and information
Claim InputKit and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information