+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • BrandMail
    332 Ratings
    Visit Website
  • Eurekos
    103 Ratings
    Visit Website
  • Tremendous
    1,887 Ratings
    Visit Website
  • Titan
    378 Ratings
    Visit Website

About

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Launch targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources like support tickets, call transcripts, and App Store reviews, and auto-analyze it with Research Hub, our AI research repository. Ask AI Research Assistant questions and get answers backed by your actual data. With Survicate MCP, work with your feedback in Claude, ChatGPT, or Cursor: pull results and research summaries, start Research Hub projects, and create surveys right from the chat. 45+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack help you act on insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer Engagement platform for companies

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Super cool tool and works great to be able to get reviews from your happy customers. Very impressed.

Cons

  • Not much, maybe kinda slow on updates but it's reliable as is.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

InputKit
Founded: 2017
Canada
inputkit.io

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

NPS Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Integrations

Braze Not Supported
Drip Not Supported
Fullstory Not Supported
GetResponse Not Supported
Gong Not Supported
Google Analytics Not Supported
Google Cloud BigQuery Not Supported
HubSpot Marketing Hub Not Supported
Intercom Not Supported
Mailchimp Not Supported
Optimizely One Not Supported
Pipedrive Not Supported
RudderStack Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
SendGrid Not Supported
Slack Not Supported
Wufoo Supported
Zapier Not Supported
Zoho Campaigns Not Supported
iPresso Not Supported

Integrations

Braze Supported
Drip Supported
Fullstory Supported
GetResponse Supported
Gong Supported
Google Analytics Supported
Google Cloud BigQuery Supported
HubSpot Marketing Hub Supported
Intercom Supported
Mailchimp Supported
Optimizely One Supported
Pipedrive Supported
RudderStack Supported
Salesforce Marketing Cloud Account Engagement Supported
SendGrid Supported
Slack Supported
Wufoo Not Supported
Zapier Supported
Zoho Campaigns Supported
iPresso Supported
Claim InputKit and update features and information
Claim InputKit and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information