Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
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About

Inova accelerates life sciences partnering throughout the different steps of the lifecycle. Finding the right partner or opportunity is like finding a needle in a haystack. You have to sift through an endless number of clues to find the right information. Inova help you uncover promising new opportunities faster. From managing due diligence to negotiating final terms, the deal making process is long. Inova saves you time by simplifying and streamlining key processes. Once a deal is signed, the clock is ticking on making it successful and profitable. Inova helps you hit the ground running. Our market-leading digital partnering platform empowers over 160 pharma, biotech and life science organizations, to efficiently find, deal and collaborate. Cloud platform

About

Inova Desktop Presenter® is a contact center dashboard that delivers real-time metrics directly to agent desktops. It’s an ideal choice for at home or remote contact center agents or where wallboard or digital displays are not possible due to limited space or lines of sight. Inova Marquee is a virtual wallboard for the desktop that mirrors the look, color structure and content of traditional LED wallboards, including font effects, graphics and animations. Inova DataLink displays real-time call center statistics in colorful charts and grids you can customize to your specific contact center environment. DataLink can be set to respond to performance-based thresholds, visually alerting agents to changing call center conditions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Life sciences and pharma organizations looking for a cloud platform

Audience

Businesses searching for a powerful contact center dashboard solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Inova
Founded: 2000
France
inova.io

Company Information

Inova Solutions
Founded: 1984
United States
www.inovasolutions.com

Alternatives

Alternatives

iVision Plus

iVision Plus

NovelVox
Inova Desktop Presenter

Inova Desktop Presenter

Inova Solutions
Merit for Life Science

Merit for Life Science

Merit Solutions
iNOVA

iNOVA

iInterchange Systems

Categories

CRM Supported
Life Sciences Supported

Categories

Call Center Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Integrations

Geomant Supported
Geomant Wallboard Supported

Integrations

Geomant Not Supported
Geomant Wallboard Not Supported
Claim Inova and update features and information
Claim Inova and update features and information
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